Customer Service Representative - Full-time

Avenica is the exclusive Talent Partner of Walser Automotive Group, helping to launch dynamic careers across all job areas for candidates at all experience levels.

This application is for consideration for a variety of full-time, direct hire Customer Service and Sales Valet opportunities at Walser Automotive Group across their Twin Cities, MN metro locations.

• Locations include: Minneapolis, St. Paul, Bloomington, Edina, Wayzata, White Bear Lake, Roseville and additional MN Metro cities.
• Compensation: Starts at $15/hr starting for entry level positions up to $20/hr based on experience and position.
• Roles include: Sales Valets, Service Runners, Kiosk Agents, and Administrative Assistants.

Benefits You'll Love:

• Health, Dental, Vision coverage & HSA/FSA
• Paid Parental Leave (Maternity, Paternity, Adoption)
• Adoption Assistance Program
• Life Insurance and 401K with Employer Match
• Pet insurance and Employee discounts, & more!

Responsibilities include: 

• Sales Valets assist with customer shuttles, bringing cars up for test drives and sales, car washing or detailing, and cleaning/staging show floor vehicles.
• Resolve customer inquiries by providing prompt, professional assistance and thoughtful solutions to ensure a positive and supportive experience.
• Leverage computer programs to efficiently manage multiple tasks, prioritize responsibilities, and take initiative in resolving issues independently in a fast-paced environment.
  
• Use internal systems to track customer interactions, complete paperwork, and ensure accurate documentation.
• Assisting with billing questions, scheduling sales and service appointments, and educating customers on features. 
  

Minimum Qualifications:

• High school diploma or equivalent required
• Have 1+ year of customer service experience
• Are comfortable navigating multiple systems on the computer 
• Enjoy working in a fast-paced, customer-facing environment
• Are detail-oriented and organized with strong verbal and written communication skills
• Have a valid driver’s license and acceptable driving record

**Upon completing the application, you will be prompted to complete our HAALO inventory. HAALO is simply a way for us to understand your preferences, behaviors, and work styles. HAALO is the next required step to complete this application.

Who We Are:

Avenica is a career launching platform that uses data science, behavioral psychology, and performance coaching to unleash human potential and launch careers.

How We Do It:

In short, we know resumes don't tell the full story, so we've designed a career mapping experience. Thoughtfully designed checkpoints along the way will uncover unique skills, motivations, and preferences.

Completing each step helps translate potential into performance in a role at Walser Automotive Group, and can help us connect an individual's talents and aspirations to specific opportunities where they can truly thrive and provide them with the guidance to succeed.

By submitting an application to Avenica, you are agreeing to be contacted via SMS text messages and email.