Ecommerce Manager

Job Summary:

We are looking for a strategic, tech-savvy, and results-driven E-Commerce Manager to lead and manage our online retail operations. The ideal candidate will be responsible for overseeing the company’s e-commerce website(s), managing online sales performance, and implementing marketing strategies to drive traffic, improve conversion rates, and increase overall revenue.

Key Responsibilities:

• Manage and update e-commerce platforms (e.g., Shopify, WooCommerce, Amazon, etc.)

• Develop and execute digital marketing strategies, including SEO, PPC, email marketing, and social media

• Analyze web traffic, sales data, and customer behavior to optimize the customer journey

• Collaborate with marketing, content, and logistics teams to ensure smooth order fulfillment and excellent customer experience

• Oversee product listings, descriptions, pricing, and inventory updates

• Identify growth opportunities across new marketplaces and digital channels

• Manage affiliate programs and influencer/brand partnerships

• Coordinate seasonal promotions, discounts, and ad campaigns

• Handle basic customer service escalations and resolve order issues efficiently

Requirements:

• Proven experience as an E-Commerce Manager or similar role

• Hands-on experience with platforms like Shopify, WooCommerce, Amazon, etc.

• Strong understanding of digital marketing tools and analytics (e.g., Google Analytics, Klaviyo, Meta Ads, etc.)

• Familiarity with UX/UI and conversion rate optimization principles

• Excellent project management, communication, and leadership skills

• Ability to work independently and take ownership of results

Preferred Qualifications:

• Experience with expanding to international markets

• Background in product-based e-commerce (e.g., appliances, beauty, electronics, etc.)

• Creative problem-solving and decision-making abilities