Customer Service Representative

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Answering and directing phone calls.
• taking customer payments and uploading to company.
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​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Friendly and outgoing personality.
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Ability to pass written insurance exam (after full training)