Full Time Floor Leader - Danbury Fair Mall - Full-time

pspan style="font-size: 14pt;"strongPosition:nbsp;/strongFull Time Floor Leader/span/p pspan style="font-size: 12pt;"strongWeekly:nbsp;/strong30-39 hours/span/p pnbsp;/p hr pnbsp;/p pspan style="font-size: 14pt;"strongInterview Plan/strong/span/p pspan style="font-size: 14pt;"strongimg style="max-width: 100%;" src="https://i.imgur.com/QDXoXUJ.png" alt="" width="1152"/strong/span/p pnbsp;/p hr div pspan style="font-size: 12pt;"strongFloor Leader/strong/span/p pspan style="font-size: 12pt;"As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the store to analyzing sales results and leading training sessions. Together with your fellow leaders, you'll work to ensure that every aspect of the store is firing on all cylinders, creating an exceptional customer experience, a happy and motivated staff, and operational excellence that would make even the most detail-oriented among us proud./span/p pspan style="font-size: 12pt;"Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and positivity, you'll help create a work environment that's both productive and fun, resulting in happy customers and happy employees. The Floor Leader role is all about making the world a better place one soap at a time!/span/p pnbsp;/p pspan style="font-size: 12pt;"strongResponsibilities:nbsp;/strong/span/p pspan style="font-size: 12pt;"strongSales amp; Customer Experience:nbsp;/strong/span/p ul li style="font-size: 12pt;"span style="font-size: 12pt;"strongDriving Sales:/strong Utilize the StoreForce dashboard results to provide effective coaching and feedback to the sales team, and make necessary adjustments to the shop floor structure to meet and exceed sales goals. Take ownership for your results and actively work to grow the contribution of your segments to the store’s overall sales. Celebrate sales achievements with your team!/span/li li style="font-size: 12pt;"span style="font-size: 12pt;"strongCustomer Experience: /strongLead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate with your team, and strive to exceed daily sales goals. By fostering a culture of excellence in customer service, you'll drive sales, create a loyal customer base, and build a positive reputation for your store./span/li li style="font-size: 12pt;"span style="font-size: 12pt;"strongBuilding the Brand: /strongEducate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives./span/li li style="font-size: 12pt;"span style="font-size: 12pt;"strongProduct Passion:/strong increase the depth of your product knowledge through constant learning and consistently make informed product recommendations for every need./span/li /ul pspan style="font-size: 12pt;"strongTeam Involvement:nbsp;/strong/span/p ul li style="font-size: 12pt;"span style="font-size: 12pt;"strongDevelopment:/strong Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge to improve their performance, support the growth of your team, and to increase sales. Lead by example, take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge and abilities./span/li li style="font-size: 12pt;"span style="font-size: 12pt;"strongDiversity, Equity, Inclusion, and Belonging: /strongEncourage open communication and actively listen to team members perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions./span/li /ul pspan style="font-size: 12pt;"strongOperational Excellence:nbsp;/strong/span/p ul li style="font-size: 12pt;"span style="font-size: 12pt;"strongCash Handling and Store Opening/Closing: /strongManage cash handling, including customer transactions, opening/closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day. As required at your store location, take deposits to the bank./span/li li style="font-size: 12pt;"span style="font-size: 12pt;"strongTime and Attendance:/strong Lead by example in terms of attendance and punctuality, and encourage the same from all employees. Monitor employee breaks to ensure they are taking their scheduled breaks, promoting a healthy work environment and improving employee wellbeing. Review daily communications, including store updates and task lists, to ensure that team members are informed and prepared for their shifts, promoting a culture of preparedness and organization./span/li li style="font-size: 12pt;"span style="font-size: 12pt;"strongVisuals and Merchandising: /strongMaintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales./span/li li style="font-size: 12pt;"span style="font-size: 12pt;"strongStock and Inventory: /strongTrain your team on inventory best practices and fresh standards, and support management with inventory tasks. Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales and improve the customer experience./span/li li style="font-size: 12pt;"span style="font-size: 12pt;"strongPolicies and Procedures: /strongSupport your management team to keep your store compliant and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety.nbsp;/span/li /ul pnbsp;/p pspan style="font-size: 12pt;"strongQualifications:nbsp;/strong/span/p pspan style="font-size: 12pt;"strongRequired:/strong/span/p ul li style="font-size: 12pt;"span style="font-size: 12pt;"Minimum 1 year of experience in:/span/li ul li style="font-size: 12pt;"span style="font-size: 12pt;"customer service and sales/span/li li style="font-size: 12pt;"span style="font-size: 12pt;"cash handling and opening/closing procedures/span/li li style="font-size: 12pt;"span style="font-size: 12pt;"supervisory experience involving coaching, feedback, and training/span/li li style="font-size: 12pt;"span style="font-size: 12pt;"problem-solving issues related to customer service in day-to-day operations/span/li li style="font-size: 12pt;"span style="font-size: 12pt;"a fast-paced team environment/span/li /ul li style="font-size: 12pt;"span style="font-size: 12pt;"Knowledge and passion for skincare, natural beauty, and ethical businessnbsp;/span/li li style="font-size: 12pt;"span style="font-size: 12pt;"Flexible schedule to accommodate store needs, including evenings, weekends, and holidays/span/li /ul pspan style="font-size: 12pt;"strongPreferred:nbsp;/strong/span/p ul li style="font-size: 12pt;"span style="font-size: 12pt;"Experience with consultation-based customer service models/span/li li style="font-size: 12pt;"span style="font-size: 12pt;"Experience analyzing sales metrics/span/li li style="font-size: 12pt;"span style="font-size: 12pt;"Experience working in skincare or cosmeticsnbsp;/span/li li style="font-size: 12pt;"span style="font-size: 12pt;"Experience in cross cultural collaboration and DEIB or social justice trainingnbsp;/span/li li style="font-size: 12pt;"span style="font-size: 12pt;"Fluency in Spanish, French or other languages/span/li /ul pnbsp;/p /divdiv class="content-pay-transparency"div class="pay-input"div class="title"Danbury Fair Pay/divdiv class="pay-range"span$18.70/spanspan class="divider"mdash;/spanspan$18.70 USD/span/div/div/divdiv class="content-conclusion"hr pspan style="font-size: 12pt;"strongBest of luck on your job search, and don't forget to follow us to learn more!/strong/span/p divspan style="color: black; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 12pt;"a href="https://weare.lush.com/" target="_blank"span style="color: rgb(0, 135, 204); font-family: Arial, sans-serif;"emWe Are Lush/em/span/a/span/div divemspan style="color: black; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 12pt;"a href="https://www.youtube.com/@LUSH" target="_blank"span style="color: rgb(0, 135, 204); font-family: Arial, sans-serif;"YouTube/span/abra href="http://www.linkedin.com/company/lush-fresh-handmade-cosmetics" target="_blank"span style="color: rgb(0, 135, 204); font-family: Arial, sans-serif;"span style="color: black; font-family: 'arial black', sans-serif;"span style="color: black; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;"span style="color: rgb(0, 135, 204); font-family: Arial, sans-serif;"LinkedIn/span/span/span/span/abr/span/em/div div pstrongFind our Personal Privacy Policy details a href="https://www.lush.com/ca/en_ca/faq/personel-privacy-policy"here./abrbr/strong/p pemspan style="font-size: 12pt;"span class="gmail_default"Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to manynbsp;/spandiverse First Nations, Inuit and Métis peoples.brbrOur commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada:nbsp;a href="https://ehprnh2mwo3.exactdn.com/wp-content/uploads/2021/01/Calls_to_Action_English2.pdf" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://ehprnh2mwo3.exactdn.com/wp-content/uploads/2021/01/Calls_to_Action_English2.pdfamp;source=gmailamp;ust=1715976159206000amp;usg=AOvVaw2Pr_06T7mATxcXdH662zGm"Calls to Action #92/a. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in ally ship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with./span/em/p /div/div