HM Department Supervisor - Kapolei, Hawaii - Full-time

strongCompany Description:/strongpstrongCompany Description:/strong/ppHamp;M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion amp; quality at the best price in a sustainable way.#xa0; Learn more about Hamp;M a href="https://career.hm.com/who-we-are/"here/a/pstrongJob Description:/strongp#xa0;/ppOverall Job Summary: The Department Supervisor is responsible for supporting the Sales and Profit goals in the store by executing a plan to deliver the Best Customer Experience in the department and overall store. The Department Supervisor will work in accordance with legal requirements and Hamp;M standards, policies, and procedures to meet the expectations of customers and colleagues.#xa0;/pp#xa0;/ppThis position reports to our Department Manager or Store Manager (based on volume) and has the following direct reports: dotted line to Sales Advisor(s).#xa0;/pp#xa0;/ppYour Day to Day*#xa0;#xa0;/ppSales and Profit#xa0;/pullipTogether with the store management team, ensure store operations, Hamp;M standards, and best practices are followed through proper scheduling to maximize conversion and enable commercial activities (Move, Sales, Events, etc.) and excellent customer service keeping within the sales budget of allocated hours.#xa0;/p/li/ulullipEnsure Hamp;M Customer Service standards are always delivered through active coaching and leading by example#xa0;/p/li/ulullipEnsure the maintenance of the sales floor is managed in a cost-efficient way to meet Hamp;M standards and initiate actions accordingly with the store management team#xa0;/p/li/ulullipPerform all store routines, including the opening and closing of the store, following all Company practices and procedures#xa0;/p/li/ulullipEnsure that the truck is processed and follow up to ensure the execution according to guidelines#xa0;/p/li/ulullipActively prevent loss and ensure the store follows appropriate safety and security guidelines#xa0;/p/li/ulullipIdentify opportunities to increase customer satisfaction and sales with the Department Manager and then execute changes accordingly#xa0;/p/li/ulp#xa0;/ppPeople and Teams#xa0;/pullipEnsure clear communication to Store team on business performance, company culture, training focuses through daily Behind the Seams Meetings and participating in leadership meetings#xa0;/p/li/ulullipMay be assigned overall store responsibility in absence of Store Manager or Department Manager when opening or closing store#xa0;/p/li/ulullipWork with timekeeping and scheduling system as part of opening/closing routines#xa0;/p/li/ulullipMay be asked to train other supervisors as well as complete projects on an as needed basis for their development#xa0;/p/li/ulullipServe as a note taker for staff interviews when needed#xa0;/p/li/ulullipAct as a management witness, on behalf of Hamp;M, in employee discussions as needed#xa0;/p/li/ulullipEnsure that all employee issues are immediately brought to the attention of management team#xa0;/p/li/ulullipAssist the management team in the day-to-day supervision of staff by directing and overseeing workflow within the store#xa0;/p/li/ulullipAssist the management team with the training and developing of Sales Advisors on the operational side of the business by following up on clear goals and providing timely feedback#xa0;/p/li/ulullipEnsure health amp; safety, legal, and security issues are being handled to Hamp;M standards and local laws, securing the employee and customer safety at all times#xa0;/p/li/ulullipStrengthen our Company Culture by promoting feedback in our daily work and coach your team to do the same#xa0;/p/li/ulp#xa0;/ppFinancial Accountability#xa0;/pullipNone#xa0;/p/li/ulstrongQualifications:/strongpWho You Are#xa0;/pullipInclusive, positive, creative, and willing to learn on the job!#xa0;/p/li/ulullipPassionate for customer service and helping people find their style#xa0;/p/li/ulullipA multi-tasker who enjoys working in a fast-paced environment with an eye for detail#xa0;#xa0;/p/li/ulullipYou have the ability to lift in excess of 20 pounds#xa0;/p/li/ulullipAbility to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance#xa0;/p/li/ulullipAbility to climb a ladder and use a step stool#xa0;/p/li/ulullipOpen availability including evenings and weekends#xa0;/p/li/ulullip1-2+ years of transferrable experience welcome#xa0;/p/li/ulullipBasic computer skills such as browser navigation, software interaction, and data entry are needed#xa0;/p/li/ulullipMay be required to travel to support other stores and for training#xa0;/p/li/ulstrongAdditional Information:/strongpWhy You’ll Love Working for Hamp;M#xa0;/pullipDynamic, team-driven work environment with a group of unique, diverse, and kind individuals.#xa0;#xa0;/p/li/ulullipEndless growth amp; development opportunities.#xa0;/p/li/ulullipDress your personality. We encourage you to dress your personality all day, every day.#xa0;#xa0;#xa0;/p/li/ulullipDid we mention our discount at Hamp;M, amp;Other Stories, and COS?#xa0;/p/li/ulpstrongJob Status: /strongHourly, Non-Exempt/ppstrongCompensation/strong: emHiring Range is $20.65 - $24.37 Hourly**/em/ppstrongEEOC Code:/strong SLS/pp#xa0;/pp*This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company’s discretion./pp**Hamp;M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. Hamp;M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.strong /strong/ppstrongBenefits: /strong/ppWe offer all our employees at Hamp;M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our Hamp;M Group brands in stores and online. Brands covered by the discount are Hamp;M (Beauty and Move included), COS, Weekday, Monki, Hamp;M HOME, amp; Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our Hamp;M Incentive Program – HIP. You can read more about our Hamp;M Incentive Program a href="https://hmgroup.com/career/h-m-incentive-program/"here/a./ppemIn addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries./em/ppemWe offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – 401K – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits./em/ppstrongInclusion amp; Diversity:/strong/ppemHamp;Mstrong /strongis a part of Hamp;M Group. At Hamp;M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation./emem Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas/emem. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. /em/ppemWe strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases./em/pp#xa0;/p