Dispatcher I

Introduction: p style="margin: 0px;"span style="font-size: 10pt;"Join us at AIT, where we believe every day presents an opportunity to make a global impact!/span/pp style="margin: 0px;"span style="font-family: Arial, sans-serif; font-size: 10pt;" /span/pp style="margin: 0px;"span style="font-size: 10pt;"We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.span style="font-family: 'Arial',sans-serif;" /span/span/pp style="margin: 0px;"span style="font-family: Arial, sans-serif; font-size: 10pt;" /span/pp style="margin: 0px;"span style="font-size: 10pt;"Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT.span style="font-family: 'Arial',sans-serif;" /span Find out what strongour people deliver.®/strong means when you come move the world with us!span style="font-family: 'Arial',sans-serif;" /span /span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-size: 10pt;"Hear directly from our teammates at a href="https://www.aitworldwide.com/why-work-at-ait" target="_blank" rel="noopener"AIT Worldwide Logistics/a and make us the next stop on your career journey./span/p Overview: p style="margin: 0px;"span style="font-size: 10pt;"AIT is seeking astrong emDispatcher I/em/strong! We are flexible on start time, if needed along with extra hours to be earned on the weekends, if applicable./span/pp style="margin: 0px;"span style="font-size: 10pt;"The strongemDispatcher I/em/strong is responsible for overseeing and documenting the pickup and delivery of local shipments, as well as coordinating and communicating shipment information between drivers and delivery agents./span/p Responsibilities: ul style="margin-top: 0in;"lispan style="font-size: 10pt;"Responsible for routing local freight, dispatching drivers, performing dock checks, tracking shipments, working with dock staff members to ensure movement of freight./span/lilispan style="font-size: 10pt;"Timely event data entry of shipment milestones into MyAIT AS400 tracking system – pickup, delivery, obtain proof of delivery./span/lilispan style="font-size: 10pt;"Provide customer service to identify and meet specific customer needs. Answer/make customer inquiry calls and address customer concerns/complaints./span/lilispan style="font-size: 10pt;"Assign driver load planning based on local mapping appointments accordingly./span/lilispan style="font-size: 10pt;"Identifying and coordinating the prioritization of rushed/urgent/last minute shipments./span/lilispan style="font-size: 10pt;"Other duties and responsibilities will be assigned as business demands deem necessary./span/lilispan style="font-size: 10pt;"The wage range for this position is $22.50-$31.10 and may vary based on geography as well as relative knowledge, skills, abilities, and experience/span/li/ul Qualifications: ul style="margin-top: 0in;"lispan style="font-size: 10pt;"A team player who works well with others – being respectful to our teammates is a Core Value/span/lilispan style="font-size: 10pt;"A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role/span/lilispan style="font-size: 10pt;"Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently/span/lilispan style="font-size: 10pt;"Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture/span/li/ulp style="margin: 0px;"span style="font-size: 10pt;"stronguOther Skills We Hope to See:/u/strong/span/pul style="margin-top: 0in;"lispan style="font-size: 10pt;"High School Diploma/GED equivalency required; Associate Degree or equivalent preferred./span/lilispan style="font-size: 10pt;"0-3 years in Freight Forwarding industry experience preferred and/or industry experience in customer service/operations./span/lilispan style="font-size: 10pt;"Proficient in Microsoft Office/span/lilispan style="font-size: 10pt;"Previous Experience working with AS400 preferred./span/lilispan style="font-size: 10pt;"Strong problem solving and multi-tasking skills with abilities to develop new ideas and innovative solutions./span/lilispan style="font-size: 10pt;"High attention to details and organization./span/lilispan style="font-size: 10pt;"Strong geographic and mapping skills. Sense of direction and coordination to build routes./span/lilispan style="font-size: 10pt;"Great interpersonal and communication skills with customers, drivers, and co-workers—communication is key!/span/li/ul What AIT Can Offer You: p style="margin: 0px;"span style="font-size: 10pt;"In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, ADD, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually./span/p About AIT Worldwide: p style="margin: 0px;"span style="font-size: 10pt;"AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services./span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-size: 10pt;"emAIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218./em/span/p