Medical Assistant, Experienced Front and Back Office - Full-time

pstrongWhy work for us?/strong/p ul liBalboa Nephrology is the largest kidney care practice in California and participates in a national Medicare program focused on value-based care./li liThrough our joint venture with Evergreen Nephrology we are a growing organization with opportunities for professional and personal growth./li liWe will help you grow in your leadership experiences while learning the new value-based care world./li liComprehensive benefits package that includes medical, dental vision on the 1st of the month 30 days after hire./li liEmployer contribution of up to 10% of annual pay for your 401K./li liGenerous paid time off plus 8 paid holidays, a birthday float day off and a mental health day!/li liCompany paid life insurance./li liJoin a fast-growing field - employment of medical and health services managers is projected to grow 32 percent from 2020 to 2030, much faster than the average for all occupations./li liVoted 4 years in a row as a Top Workplace of San Diego 2020-2024!/li /ul p /p pstrongOur Values/strong: Patient-centered I Accountability I Respect I Innovation I Data-Driven/p pstrongOur Mission:/strong to consistently deliver superior care – emBalboa Care/em – to every patient with kidney disease./p pstrongAbout the Position/strong/p pThe Clinical Support will assist in the delivery of excellent patient care management by performing routine clinical and administrative tasks to keep the office running efficiently./p pstrongEssential Duties and Responsibilities/strong/p pstrongClinical Duties/strong/p ul liTaking medical histories and vital signs/li liReconciliation of medication lists/li liExplaining treatment procedures to patients/li liPreparing patients for examination (in-person and/or telehealth appointments)/li liAssisting the physician during exams/li liCollecting and preparing laboratory specimens/li liInstructing patients about medication and special diets/li liAuthorizing prescription refills as directed/li liRemoving sutures and changing dressings/li liStock examination rooms/li liMaintain instruments and prepare sterilization as required/li liKeep inventory of medications and supplies/li liMaintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)/li liProvide coverage for other MAs as needed/li liOther duties as assigned; travel may be required/li /ul pstrongFront Office Duties/strong/p ul liUsing computer applications/li liAnswering telephones, take telephone messages and provide feedback and answers to patient/physician/pharmacy/li liGreeting patients and scheduling appointments/li liUpdating and scanning patient medical records/li liCoding and filling out insurance forms/li liArranging for hospital admissions and laboratory services/li liHandling correspondence/li liCollection of copays/li liOther duties and tasks as assigned/li /ul p /p pstrongPay Range: /strong$21/hour and up, depending on experience/p pstrongLocation:/strong In person/p p /p pstrongRequired Qualifications/strong/p ul liMedical Assistant Certification/li liProficiency using EHR software applications/li /ul pstrongPreferred Qualifications/strong/p ul liExperience using EPIC/li liBilingual in English/Spanish/li /ul pstrongRequired Skills/strong/p ul liExcellent verbal and written communication/li liAbility to provide excellent customer service/li liAbility to interpret, adapt and apply guidelines and procedures/li liAbility to use good reasoning and judgement and react appropriately in emergency situations/li liAbility to establish and maintain effective working relationships with patients, medical staff and coworkers/li /ul pstrongOther considerations:/strong/p ul liBackground check required/li liTravel to other sites located within San Diego County may be required/li liPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice./li liSupervisory duties – No/li /ul p /p pstrongLanguage Skills/strong/p pWhile performing duties, the employee is regularly required to talk, hear, read, write, type and respond in English and understand clinical/medical vocabulary written and spoken./p p /p pstrongVision Requirements/strong/p pVision requirements include close vision, ability to adjust focus, and see color./p p /p pstrongPhysical Demands/strong/p pPhysical requirements may vary slightly and should be reviewed with your manger. In general, this position requires the ability to lift up to 35 pounds unassisted; ability to stand for extended periods of time and to perform repetitive stooping, walking, stretching, reaching and some sitting; ability to use full range of body motions required to lift patients, wear a lead apron, and lift and move supplies. spanMust be able to safely ascend and descend stairs as a core part of the job, with or without reasonable accommodation, when no elevator or lift is present./span/p p /p pstrongWork Environment/strong/p pJob required tasks routinely involve a potential for mucous membrane or skin contact with blood, body fluids, tissues or potential spills or splashes. Use of appropriate personal protection measures is required for every healthcare provider in these positions. Require to routinely use standard office equipment such as laptop, computer, mouse, and photocopier./p p /p pstrongAbout Balboa United/strong/p pBeginning in 1973, Balboa has grown from two physicians to a comprehensive nephrology team of 52 board certified physicians and 8 advanced practitioners. On January 1, 2018, Balboa Nephrology Medical Group (BNMG) launched Balboa United, a full-service medical practice management services organization. From one small office, BNMG now has 24 clinical offices throughout San Diego, Imperial, Orange and Riverside counties. In addition to office and hospital-based patient care, Balboa physicians manage the dialysis treatments of approximately 4,500 patients at 88 dialysis centers and conduct Nephrology based clinical research at 6 centers throughout Imperial and San Diego counties (California Institute of Renal Research)./p p*EEO Statement Balboa United is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. Our Company policy prohibits unlawful discrimination based on race, color, creed, religion (including religious dress grooming), sex (including pregnancy, childbirth or related medical conditions), gender (including gender identity and gender expression), marital status, registered domestic partner status, military status, age, national origin or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, sexual orientation, or any other basis protected by applicable federal, state, or local law. We also prohibit unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee of Balboa United, including managers and co-workers. If you believe you have been subjected to any form of unlawful discrimination, submit a written complaint to your manager or Human Resources (HR). Your complaint should be specific and should include the names of the individuals involved and the names of any witnesses. If you need assistance with your complaint, or if you prefer to make a complaint in person, contact the Company's Human Resources Department. We will immediately undertake an effective, thorough, and objective investigation and attempt to resolve the situation./p