Part- Time Cashier/Customer Service Representative

divdivpstrongspan style="font-size: 18px;"76 Power Market - 9198 Elk Grove-Florin Rd. Elk Grove CA 95624/span/strong/ppspan style="font-size: 18px;"strongPart-Time: 3 DAYS A WEEK - INCLUDING WEEKENDSnbsp;/strong/span/ppstrongspan style="font-size: 18px;"Shift: 11:00AM to 7:00PM MUST BE FLEXIBLE TO COVER OTHER SHIFTS AS NEEDEDnbsp;/span/strongnbsp;/ppbr/ppspan style="font-size: 9pt;"BASIC PURPOSE:/spannbsp;/ppspan style="font-size: 9pt;"Under the general direction of the Station Manager and Area Manager, the Customer Service Representative assists in carrying out the companyrsquo;s day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer service./span span style="font-size: 9pt;"The Customer Service Representative is responsible for maintaining a clean and visually appealing food mart that is well stocked with a variety of quality food and beverage options./spannbsp;/ppspan style="font-size: 9pt;"ESSENTIAL FUNCTIONS:/spannbsp;/ppspan style="font-size: 9pt;"strongCustomer Service Duties/strong/spanstrongnbsp;/strong/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Welcome and make eye contact with all customers when they enter the store (Ex. ldquo;Welcome to Chevronrdquo;)/spannbsp;/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Represents the Company in a professional manner at all times./span span style="font-size: 9pt;"Consistently maintains a professional, courteous attitude when dealing with customers./spannbsp;/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Performs the Four Steps of Customer Service with all customers to ensure an excellent Mystery Shop review and total customer satisfaction./spannbsp;/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Offer current promotional items to all customers.nbsp;/spannbsp;/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Offer credit card application and information to all customers./spannbsp;/ppspan style="font-size: 9pt;"strongVisual Communicationsnbsp;/strong/spanstrongnbsp;/strong/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Stock and maintain all displays and coolers to ensure they are visually appealing to customers./spannbsp;/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Make sure all promotional signage is in good condition and displayed in key areas to maximize effectiveness./spannbsp;/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Ensure that all prices are displayed correctly for each product./spannbsp;/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Make sure all damaged and expired items have been removed from the shelf and set aside for the Station Manager./spannbsp;/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Keep the food and beverage area clean, neat, and well stocked with all necessary items./spannbsp;/ppspan style="font-size: 9pt;"strongFood and Beverage Handlingnbsp;/strong/spanstrongnbsp;/strong/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Make sure all hot food and beverage items are fresh and properly prepared at the correct temperature.nbsp;/spannbsp;/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Sanitize all coffee and fountain machines, roller grills, and all other machines and equipment that come into contact with hot foods and beverages./spannbsp;/ppspan style="font-size: 9pt;"strongCash Handling/strongnbsp;/spannbsp;/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Accurately conduct all cash, debit, credit transactions on cash register (POS).nbsp;/spannbsp;/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Preform simple math calculations.nbsp;/spannbsp;/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Make sure all money is dropped in the safe according to company policy and procedures./spannbsp;/ppspan style="font-size: 9pt;"strongMaintenance/Cleanliness Duties/strong/spanstrongnbsp;/strong/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Maintain the outdoor equipment (pumps, water bucket and squeegees, paper towel dispenser)./spannbsp;/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Removes and disposes of trash and debris outside/inside.nbsp;/spannbsp;/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Sweep and Mop floors./spannbsp;/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Clean station restrooms./spannbsp;/ppspan style="font-size: 9pt;"strongMiscellaneous/strong/spanstrongnbsp;/strong/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Follows Shift Duties schedule for correlating shift./spannbsp;/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Check for valid identification for all credit card transactions and age restricted items (Lotto/Tobacco/Alcohol)./spannbsp;/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Understands how the car wash operates and how to reset it if needed. (Only applicable for locations with car wash.)/spannbsp;/ppspan style="font-size: 9pt;font-family: Symbol;"middot;/span span style="font-size: 9pt;"Performs all other duties assigned.nbsp;/spannbsp;/ppspan style="font-size: 9pt;"strongJOB QUALIFICATION REQUIREMENTS:/strong/spanstrongnbsp;/strong/ppspan style="font-size: 9pt;"The incumbent must be able to work any shift, Sunday ndash; Saturday to support the companyrsquo;s business needs./span span style="font-size: 9pt;"He/she must be able to effectively communicate./span span style="font-size: 9pt;"The incumbent should demonstrate effective verbal communication skills and have excellent follow through./span/ppspan style="font-size: 9pt;"strongKnowledge/Experience:/strong/spanstrongnbsp;/strong/ppspan style="font-size: 9pt;"High school diploma or equivalent preferred./span span style="font-size: 9pt;"Basic aptitude and understanding of POS preferred./span span style="font-size: 9pt;"Some customer service experience is preferred./span span style="font-size: 9pt;"Excellent communication and interpersonal skills are required./span span style="font-size: 9pt;"Adaptability, multi-tasking and sound decision making abilities are required and essential to the success of this role./span span style="font-size: 9pt;"Computer proficiency is also required.nbsp;/span nbsp;/ppspan style="font-size: 9pt;"strongSoftware, Tools and Equipment:/strong/spanstrongnbsp;/strong/ppspan style="font-size: 9pt;"You may be required to use and familiarize yourself with the following software, tools and equipment that are essential to the job:/span span style="font-size: 9pt;"Computer w/ internet and e-mail capabilities, Microsoft Excel, step ladder, car wash, coffee brewer, fountain machine, cappuccino machine, convection oven, roller grill, and all chemicals associated with general maintenance and cleaning./spannbsp;/ppspan style="font-size: 9pt;"strongOther Requirements:/strong/spannbsp;/ppspan style="font-size: 9pt;"As a team member you will represent Hassan amp; Sons./span span style="font-size: 9pt;"While you are on the job, Hassan amp; Sons expects you to wear clothing and accessories that are appropriate in a professional business environment./span span style="font-size: 9pt;"If a uniform is required, you are expected to wear it. Refer to Hassan amp; Sons, Inc. Appearance amp; Image Guide for additional information.nbsp;/spannbsp;/ppspan style="font-size: 9pt;"strongPHYSICAL AND VISUAL ACTIVITIES:/strong/spanstrongnbsp;/strong/ppspan style="font-size: 9pt;"Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged orbrrepeated standing, walking, climbing, stooping, kneeling, crouching, and lifting of materials. Frequent lifting, grasping, and carrying materials and equipment up to 50 lbs./span span style="font-size: 9pt;"Proficient hand/eye dexterity is essential to operate cash register (POS) and to stock displays and coolers./span span style="font-size: 9pt;"Must be able to communicate well enough to receive instructions and provide information to others./span span style="font-size: 9pt;"Must be able to work inside and outside in all types of weather./spannbsp;/ppspan style="font-size: 9pt;"The above describe the physical and visual activities that are commonly associated with the performance of the essential functions of this job./span span style="font-size: 9pt;"ldquo;Commonly associatedrdquo; is not intended to mean always or only./span span style="font-size: 9pt;"Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job.nbsp;/spannbsp;/ppspan style="font-size: 9pt;"strongWORKING ENVIRONMENT/strong:/spannbsp;/ppspan style="font-size: 9pt;font-family: Calibri, sans-serif;"Gas station with food mart./spannbsp;/p/div/div