Accounts Receivable Collections Specialist - Full-time

div h4Job Details/h4 divstrongJob Location/strong: nbsp;nbsp;nbsp;Sacramento Corporate Office - Sacramento, CA/div divstrongPosition Type/strong: nbsp;nbsp;nbsp;Full Time/div divstrongEducation Level/strong: nbsp;nbsp;nbsp;2 Year Degree/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$25.00 - $27.00 Hourly/div divstrongTravel Percentage/strong: nbsp;nbsp;nbsp;Negligible/div divstrongJob Shift/strong: nbsp;nbsp;nbsp;Day/div divstrongJob Category/strong: nbsp;nbsp;nbsp;Accounting/div /div h4Description/h4pspan style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"strongJoin our team and make a difference in peoplersquo;s lives!nbsp;/strong/span/span/p pnbsp;/p pspan style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"Are you an experienced Accounts Receivable amp; Collections professional looking to make a meaningful impact? Join our team as anstrong Accounts Receivable amp; Collections Specialist (Temporary)/strong, where you will play a key role in managing client billing, cash collections, and account reconciliations while delivering excellent customer service./span/span/p pnbsp;/p pstrongJob Specifics:/strong/p ul listrongOfficial Job Title: /strongAccounts Receivable amp; Collections Specialist/li listrongJob classification: /strongFull-Time, Temporary, Non-Exempt/li listrongJob Location: /strongSacramento, CA (Rancho Cordova area)/li listrongRate of Pay/strong: $25.00-$27.00 per hour/li /ul pnbsp;/p pspan style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"strongAbout the Organization:/strong/span/span/p pspan style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"LifeSTEPS is a 501(c)(3) nonprofit charitable organization. The mission of LifeSTEPS is to provide effective educational and supportive services to maximize the strengths of individuals and build resilient communities.nbsp; Founded in 1996, LifeSTEPS is currently one of the premier social services providers in affordable housing, and is the leading agency and national model of eviction prevention and sustainable housing.nbsp; LifeSTEPS provides impact to over 100,000 residents residing at over 400 partnered affordable housing communities across the state of California.nbsp; Our vision is that every person served by LifeSTEPS will be empowered with the skills, resources, and support to maintain stable housing and break the cycle of poverty. Our founders believe that building affordable housing is only the first step. It is also essential to provide meaningful programs that empower people to move forward in their lives./span/span/p pnbsp;/p pspan style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"strongAbout the Position:/strong/span/span/p pspan style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"The Accounts Receivable amp; Collections Specialist is responsible for facilitating client billing and cash collection for the company. Additional duties include completing check deposits via bank scanner, posting payments in the accounting system, providing excellent customer service, contacting customers regarding payment status on outstanding balances, arranging payments, preparing credit memos, updating account contact information as needed, documenting correspondence, and maintaining professional and friendly relationships with customers, co-workers, and staff./span/span/p pnbsp;/p pnbsp;/p h3span style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"strongKey Responsibilities:/strong/span/span/h3 ul li style="text-align:justify"span style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"Promote a culture of organizational excellence using LifeSTEPSrsquo; values through the Oz Principles./span/span/li li style="text-align:justify"span style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"Maintains AR system; updates payment information./span/span/li li style="text-align:justify"span style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"Inputs receivable payments within an allotted timeframe./span/span/li li style="text-align:justify"span style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"Extracts billing data into Excel and prepares and imports journal entries to the ERP system./span/span/li li style="text-align:justify"span style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"Generate and print monthly invoices./span/span/li li style="text-align:justify"span style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"Provides excellent customer service with requests regarding current and previous account balances, collection issues, processing customer refunds, reviewing and processing account adjustments, and resolving client discrepancies./span/span/li li style="text-align:justify"span style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"Monitors and maintains assigned accounts to ensure calls, account adjustments, and customer reconciliations are completed on time./span/span/li li style="text-align:justify"span style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"Accurately records all payments received daily./span/span/li li style="text-align:justify"span style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"Complete deposits of all checks received daily./span/span/li li style="text-align:justify"span style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"Own the collections process by following up on delinquent accounts daily and keeping organizationrsquo;s metric goals within allowable range./span/span/li li style="text-align:justify"span style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"Answers inbound calls to assist with accounting inquiries and payments./span/span/li li style="text-align:justify"span style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"Reconciles customer accounts monthly./span/span/li li style="text-align:justify"span style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"Communicates, interfaces, and troubleshoots with the accounting department and outside vendors as needed./span/span/li li style="text-align:justify"span style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"Communicates and follows up with internal staff./span/span/li li style="text-align:justify"span style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"Provides administrative support and excellent customer service to all internal and external customers such as, but not limited to, answering inbound telephone calls, making outbound collection calls, updating related account information, researching accounts, and inputting call notes to establish and maintain effective and cooperative working relationships./span/span/li li style="text-align:justify"span style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"Meets defined department goals and expectations./span/span/li li style="text-align:justify"span style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"Ensure compliance with federal, state, and local financial regulations./span/span/li li style="text-align:justify"span style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"Assist with month end close processes./span/span/li li style="text-align:justify"span style="font-size:12px"span style="font-family:Tahoma,Geneva,sans-serif"Performs other related duties and projects as business needs require at the direction of the accounting manager, controller, or CFO./span/span/li /ul h4Qualifications/h4brul li style="text-align:justify;"span style="font-size:12px;"span style="font-family:Tahoma, Geneva, sans-serif;"Associate’s degree in Accounting or related field/span/span/li li style="text-align:justify;"span style="font-size:12px;"span style="font-family:Tahoma, Geneva, sans-serif;"Four (4) years of accounts receivable, collections, and customer service in an accounting department setting./span/span/li li style="text-align:justify;"span style="font-size:12px;"span style="font-family:Tahoma, Geneva, sans-serif;"An equivalent combination of education and experience may substitute for the degree/span/span/li li style="text-align:justify;"span style="font-size:12px;"span style="font-family:Tahoma, Geneva, sans-serif;"Experience working in a non-profit setting preferred/span/span/li /ul p style="text-align:justify;" /p p style="text-align:justify;" /p p style="text-align:justify;"span style="font-size:12px;"span style="font-family:Tahoma, Geneva, sans-serif;"Are you ready to make a difference, stand behind and support individuals and families so they achieve their goals and become empowered to move forward in their lives? Apply today!!!/span/span/p p style="text-align:justify;" /p p style="text-align:justify;"span style="font-size:12px;"span style="font-family:Tahoma, Geneva, sans-serif;"emstrongPlease Note/strong/em/span/span/p p style="text-align:justify;"span style="font-size:12px;"span style="font-family:Tahoma, Geneva, sans-serif;"emLifeSTEPS values the diversity of the people it hires and serves. Diversity at LifeSTEPS means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, disability, age or covered veteran status. Please provide us with notice if you will require accommodations during the interview process. /em/span/span/p p style="text-align:justify;"span style="font-size:12px;"span style="font-family:Tahoma, Geneva, sans-serif;"em#Leadership/em/span/span/p