Patient Access Representative II - ED 5a-330p rotating weekends

pstrongJOB SUMMARYnbsp;/strong/p pResponsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information.nbsp; Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during amp; after date of service./p pstrongESSENTIAL DUTIES AND RESPONSIBILITIES/strong/p piInclude the following. Others may be assigned./i/p ul liGreeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial amp; cash control policies amp; procedures, thoroughly explains and secures Hospital amp; patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services.nbsp; May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).nbsp;/li liEducates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during amp; after date of service, performs Hospital cash reconciliation amp; secured payment entry in adherence to financial amp; cash control policies amp; procedures./li liSecures medical necessity checks/verification in accordance to Centers for Medicare amp; Medicaid services, verifies insurance, benefits, coverage amp; eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled amp; unscheduled Hospital services, and secures inpatient visit notification to payors.nbsp; May also assist with scheduling and coordinating post discharge care for patients./li /ul pstrongKNOWLEDGE, SKILLS, ABILITIES/strong/p piTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./i/p ul liMinimum typing skills of 35 wpm/li liDemonstrated working knowledge of PC/CRT/printer/li liKnowledge of function and relationships within a hospital environment preferred/li liCustomer service skills and experiencenbsp;/li liAbility to work in a fast-paced environmentnbsp;/li liAbility to receive and express detailed information through oral and written communications/li liUnderstanding of Third-Party Payor requirements preferred/li liUnderstanding of Compliance standards preferred/li liMust be able to perform essential job duties in at least two Patient Access service areas including Emergency Department./li liUses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors./li liBuilds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.nbsp;/li liMust be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care./li /ul pstrongConifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment.nbsp; This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings./strong/p pstrongEDUCATION / EXPERIENCE/strong/p piInclude minimum education, technical training, and/or experience preferred to perform the job./i/p ul liHigh School Diploma or GED required./li li0 – 1 year in a Customer Service role.nbsp;/li li0 – 1 year administrative experience in medical facility, health insurance, or related area preferred/li liSome college coursework is preferrednbsp;/li /ul pstrongPHYSICAL DEMANDSnbsp;/strong/p piThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./i/p ul liMust be able to sit at computer terminal for extended periods of time./li liOccasionally lift/carry items weighing up to 25 lbs./li liFrequent prolonged standing, sitting, and walking./li liOccasionally push a wheelchair to assist patients with mobility problems./li /ul pstrongWORK ENVIRONMENTnbsp;/strong/p piThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./i/p ul liHospital administration/li liCan work in patient care locations which include potential exposure to life-threatening patient conditions.nbsp;/li /ul pstrongOTHER/strong/p ul linbsp;Must be available to work hours and days as needed based on departmental/system demands./li liResolves Physician's office and Patient issues.nbsp; May experience extreme patient volumes and uncooperative Patients./li /ul pAs a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!br/nbsp;/p pstrongCompensation and Benefit Information/strong/p puCompensation/u/p ul liPay:nbsp;$21.50 - $29.50 per hour./li liShift differentials of $1.00-$2.50/per hour may be available depending on the shift worked./li liConifer observed holidays receive time and a half./li /ul puBenefits/u/p pConifer offers the following benefits, subject to employment status:/p ul liMedical, dental, vision, disability, and life insurance/li liPaid time off (vacation amp; sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked./li li401k with up to 6% employer match/li li10 paid holidays per year/li liHealth savings accounts, healthcare amp; dependent flexible spending accounts/li liEmployee Assistance program, Employee discount program/li liVoluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder amp; childcare, ADamp;D, auto amp; home insurance./li /ul