Fast Fresh Clerk

pspan class="emphasis-3"Additional Considerations (if any):/span/ppb-/b/ppbAt Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other./b/pp/pp/pp style="text-align:left"bJob Description:/b/pp style="text-align:inherit"/ppbJob Title:/b Fast amp; Fresh Clerk/ppbDepartment:/b Fast amp; Fresh/ppbFLSA/b: Non-Exempt/pp/ppbuGeneral Function/u/b/ppProvides prompt, efficient and friendly customer service. Operates cash register accurately and scans product. Ensures cleanliness of store, quality and quantity of product, and tends to supply needs in the store and at the pumps./pp/ppbuCore Competencies/u/b/pulliPartnerships/liliGrowth mindset/liliResults oriented/liliCustomer focused/liliProfessionalism/li/ulp/ppbuReporting Relations/u/b/ppAccountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Store Operations, Perishables, and Health Wellness Home; Fast amp; Fresh Department Manager; Assistant Fast amp; Fresh Department Manager/ppPositions that Report to you: None/pp/ppbuPrimary Duties and Responsibilities/u/b/pulliProvides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store./liliSmiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store./liliMakes an effort to learn customers’ names and to address them by name whenever possible./liliAssists customers by: (examples include)ulliescorting them to the products they’re looking for/lilisecuring products that are out of reach/lililoading or unloading heavy items/lilimaking note of and passing along customer suggestions or requests/liliperforming other tasks in every way possible to enhance the shopping experience./li/ul/liliAnswers the telephone promptly and provides friendly, helpful service to customers who call./liliWorks with co-workers as a team to ensure customer satisfaction and a pleasant work environment./liliOperates cash register accurately and scans product, (where applicable) and reports improper cash levels in cash drawer./liliRedeems promotional coupons, food stamps, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts./liliPlaces merchandise in bags or boxes and gives packages to customers./liliAssists with inventory of the department./liliReceives and checks in delivered merchandise and places in appropriate storage area. Fills displays and stocks shelves./liliEnsures proper maintenance of lot; shovels sidewalk of snow, spreads ice melt on ice, hoses down lot./liliFills outside towel holders, and replenishes or refreshes window washer fluid./liliRemoves trash inside and out in a timely manner./liliChecks in product, puts product away, and may review invoices./liliUnderstands and practices proper sanitation procedures and ensures the work area is always clean and neat./liliCleans but not limited to registers, restrooms, break room; backroom, sweeps and mops the floor, and tends to supply needs./liliMaintains strict adherence to department and company guidelines related to personal hygiene and dress./liliAdheres to company policies and individual store guidelines./liliReports to work when scheduled and on time./li/ulp/ppbuSecondary Duties and Responsibilities/u/b/pulliOrders merchandise and supplies as needed./liliPrices products for customers as necessary./liliPerforms other job-related duties and special projects as required./li/ulp/ppbuKnowledge, Skills, Abilities and Worker Characteristics/u/b/pulliMust have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions./liliAbility to do arithmetic calculations involving fractions, decimals, and percentages./liliMust have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction./li/ulp/ppbuEducation and Experience/u/b/ppNo education or experience requirements./pp/ppbuPhysical Requirements/u/b/pulliMust be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects./liliVisual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision./liliMust be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions./li/ulp/ppbuWorking Conditions/u/b/ppThis position is frequently exposed to temperature extremes and dampness. There are possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals and solvents. This is a fast paced work environment./pp/ppbuEquipment Used to Perform Job/u/b/ppTelephone, fax, copier, pallet jacks, garbage disposal, trash compactor, cardboard compactor, box cutter, knives, computer, calculator, frozen juice machine, coffee maker, cash register, RPM, gas pumps./pp/ppbuContacts/u/b/ppHas daily contact with customers, co-workers, suppliers/vendors, and the general public./pp style="text-align:inherit"/pp style="text-align:left"Are you ready to smile, apply today.  /p