Field Support Specialist-DIS-Grenada - Full-time

p style="text-align:left"Hello,/pp style="text-align:inherit"/pp style="text-align:left"Thank you for your interest in career opportunities with the University of Mississippi Medical Center.  spanPlease review the following instructions prior to submitting your job application:/span/pullispanspanProvide all of your employment history, education, and span class="WNX2"licenses/certifications/registrations. /span You will be unable to modify your application after you have submitted it. /span/span/lilispanYou must meet all of the job requirements at the time of submitting the application.  /span/lilispanYou can only apply one time to a job requisition.  /span/lilispanOnce you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process./span/lilispanApplications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted./span/li/ulp style="text-align:inherit"/pp style="text-align:left"After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile./pp style="text-align:inherit"/pp style="text-align:left"Thank you,/pp style="text-align:left"Human Resources/pp style="text-align:inherit"/pp style="text-align:inherit"/ph2span class="emphasis"Important Applications Instructions:/span/h2p style="text-align:inherit"/pp style="text-align:left"span class="emphasis"bPlease complete this application in entirety by providing all of your work experience, education and certifications//b/span/pp style="text-align:left"span class="emphasis"blicense.nbsp; You will be unable to edit/add/change your application once it is submitted./b/span/pp style="text-align:inherit"/pp style="text-align:inherit"/ph2Job Requisition ID:/h2R00044458p style="text-align:inherit"/pp style="text-align:inherit"/ph2Job Category:/h2Professional and Technicalp style="text-align:inherit"/pp style="text-align:inherit"/ph2Organization:/h2SER-DIS Field Support-Ambulatoryp style="text-align:inherit"/pp style="text-align:inherit"/ph2Location/s:/h2UMMC-Grenadap style="text-align:inherit"/pp style="text-align:inherit"/ph2Job Title:/h2Field Support Specialist-DIS-Grenadap style="text-align:inherit"/pp style="text-align:inherit"/ph2Job Summary:/h2Provides support of the installation and configuration of the end user computing environment, which consists primarily of user workstations (desktop and laptop), printers, and mobile devices. Responsible for providing tier 2 support of the end user computing environment. Responsible for asset management of the end user devices. Supports facility coordination associated with adds/moves/changes of end user devices. Insures that standard operating procedures and documentation are developed and maintained so that utilization of the end user devices and user productivity are maximized; confers with and advises subordinates on policies and procedures.p style="text-align:inherit"/pp style="text-align:inherit"/ph2Education amp; Experience/h2pbEducation and Experience Required: /b/ppDegree (Associate#39;s or Bachelor#39;s)br / /ppbCertifications, Licenses or Registration required:/b /ppN/A/pp style="text-align:inherit"/pp style="text-align:inherit"/ph2Knowledge, Skills amp; Abilities/h2pbKnowledge, Skills, and Abilities: /b/ppKnowledge of the end user computer environment. Technical aptitude and project management skills. Troubleshooting, analytical, and problem resolution skills.  Verbal and written communication skills. Interpersonal and customer service skills. Organizational skills. Ability to present technical information to non-technical audiences.br /br /bResponsibilities/b/pulliAssists that procedures and documentation are developed and maintained so that utilization of the it resources and user productivity are maximized./liliWork with vendors to whom installation, configuration and tier 2 support of portions of the end user computing environment (e.g., printers) have been outsourced. Establishes standard operating procedures for vendor personnel and monitor compliance. Develops vendor performance metrics and review performance with vendor management on a regularly scheduled basis/liliHelps to insure that appropriate policies and procedures are developed and followed for asset management of the end user devices. Asset management of end user devices includes procurement and inventorying, warranty management, tracking current location, recycling/re-deployment, disposal of obsolete devices, and cleaning (data removal) prior to re-deployment or disposal/liliAssists supervisor in projecting long-range requirements for end user computing environments in conjunction with other technology services managers as well as business function managers. Keeps current on and evaluates new or emerging technologies. Recommends new technologies for deployment. Assembles annual capital and operating budget requests./liliThe duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time./li/ulpbr /bPhysical and Environmental Demands/b/ppRequires occasional working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, occasional bending, occasional lifting and carrying up to 50 pounds, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, occasional reaching, constant sitting, occasional standing, occasional twisting, and occasional walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)/pp style="text-align:inherit"/pp style="text-align:inherit"/ph2Time Type:/h2Full timep style="text-align:inherit"/pp style="text-align:inherit"/ph2spanFLSA Designation/Job Exempt:/span/h2Nop style="text-align:inherit"/pp style="text-align:inherit"/ph2Pay Class:/h2Hourlyp style="text-align:inherit"/pp style="text-align:inherit"/ph2FTE %:/h2100p style="text-align:inherit"/pp style="text-align:inherit"/ph2spanWork Shift:/span/h2Dayp style="text-align:inherit"/pp style="text-align:inherit"/ph2Benefits Eligibility:/h2p style="text-align:inherit"/pp style="text-align:inherit"/ph2Grant Funded:/h2Nop/pp/ph2Job Posting Date:/h207/30/2025p/pp/ph2Job Closing Date (open until filled if no date specified):/h2