Business Development Center Agent (Locations: MO, NM, TX, AZ Only) - Full-time

pubJob Description:/b/u/ppb /b/pp/ppspan** Remote/Work from home position, please review location details before applying**/span/pp/ppbPosition Title:/bspan /spanBusiness Development Center Agent/ppbLocation:/bspan /span spanHybrid Remote (Work from home and local in-office location)*/span/ppi*candidate must reside in one of the following areas-- spanAlbuquerque, NM; Dallas-Fort Worth Metropolitan Area, TX, Houston, TX, Phoenix, AZ, St. Louis Metro Area Preferred. /span/i/ppi(Internal candidates may be considered depending on currently location)/i/ppbPay Range: /b$17.50 - $23.62 per hour/ppbFull Time Availability Required:/bspan /span span9 Hour Shift between the hours of 7 a.m. – 7 p.m. CST with a one-hour lunch; weekend availability required. /span/ppbScheduled Shift:/b 10 am to 7 pm central time zone/pp/ppbJob Description:/b/ppThis position is a remote, call center role that works from home. In-person training will be provide at a local store branch. Responsible for assisting and connecting customers appropriately via our call center processes. The success of this position will rely on consistently collecting data and bringing value to our customer interactions. You must be customer service driven, a detail-orientated individual and have exceptional organizational skills./pp/ppbEssential Job Functions/b:/pulliEnsure that each incoming call is answered in a welcoming and professional manner/liliLearn, understand, document, and adhere to customer connection processes/liliDiligently and attentively work to reach new customers via phone; collect information and transfer them on to correct personnel/liliReturning emails and other administrative functions when assigned/liliDevelop and implement unique customer connection processes to ensure work is completed thoroughly (all contact information is collected and transferred within the CRM)/lili100% Commit to becoming an expert in customer service with every call/li/ulp/ppbMinimum Requirements:/b/pulli2 year Call Center or high call volume with high digital lead volume (60#43; digital leads per day)/lili2 years of Front Desk, Receptionist, or Customer Service experience preferred/liliHigh school or equivalent/liliMust have high speed internet and quiet and dedicated work space for hybrid work./li/ulp/ppbKnowledge, Skills, and Abilities/b/pulliExceptionally well-spoken, well-written and professional; speak with confidence and create an undeniably positive first impression./liliResults and goal driven, persistent, self-confident, prospecting skills, can handle rejection, ability to retain a large amount of product knowledge./liliDemonstrate the ability to listen, think quickly, and identify client needs/liliAbility to document notes thoroughly in order for the team to consistently follow up with prospects, existing customers, and comply with the pre and post-sales process/liliData entry for every lead, ensure relevant data/liliTask oriented, detail driven/liliAbility to deliver results and meet goals with minimal supervision/liliStaying on task and showing energy while answering calls./liliMust have strong empathetic and customer relations skills/liliBilingual preferred (Spanish)/liliSales Force experience and software literate/liliKnowledge of the mobility industry/liliAbility to multi-task/li/ulp/pdivdivpbLocation:/bspan /spanThis position is a hybrid position. Candidate must be comfortable commuting to a company location for onsite training and in-person work as needed. Candidate must reside in one of the following areas-- St. Louis Metro Area Preferred; spanAlbuquerque, NM; Dallas-Fort Worth Metropolitan Area, TX, Houston, TX, or Phoenix, AZ/span/pp/p/div/divpbBenefits:/b/pullipCompetitive hourly base pay/p/lilipMedical/p/lilipDental, Vision, Life, amp; Disability Insurance/p/lilip401(k) with an employer match/p/lilipPaid time off and Paid Holiday/p/li/ulp/pp/ppspanBraunAbility is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees./span/p