Call Center Representative - Full-time

pspan style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all./span/span/ppspan style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"We are proud to have been named the#160;strongNational Apartment Association's 2025 Top Employer in the Supplier Category./strong#160;/span/span/ppspan style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"span style="line-height:normal;"buBenefits that drive themselves:/u/b/span/span/span/pullispan style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"font color="#000000"font style="font-family:Arial, Helvetica, sans-serif;font-size:12px;font-style:normal;font-weight:400;text-align:left;white-space:normal;"Competitive#160;/font/fontspan style="text-align:left;"span style="font-style:normal;"span style="font-weight:400;"span style="white-space:normal;"span style="color:#222222;"Hourly Wage of#160;/span/span/span/span/span$18.00/ hour!/span/span/lilispan style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"Full Time, Monday-Friday,#160;9:00am-6:00pm#160;/span/span/lilispan style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"Guaranteed 40 hours per week, hybrid opportunities#160;available upon completion of training, and#160;no weekends!#160;/span/span/lilispan style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual./span/span/lilispan style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"Complimentary gym access, meal prep services and more!/span/span/lilispan style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"Employee Discount Program!#160;/span/span/lilispan style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"Long-term Career Opportunities: Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 28#160;Branches across the Country.#160;/span/span/lilispan style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"Named Top 100 Companies in Tampa Bay 2019, 2020, 2021, 2022, 2023, and 2024!/span/span/li/ulpspan style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"ustrongOverview/strong/u/span/span/ppspan style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"Chadwell Supply is a successful family-owned business in the maintenance, repair and operations industry. We have 28 branches nationwide and are growing into more locations. To keep up with our growth we are looking for an enthusiastic and energetic individual to work as a Chadwell Supply Call Center Representative! The Call Center Representative will answer inbound calls from specified queues and process quotes, orders, and returns. They will accurately process all credit card authorizations, returns, request for histories, and reports. They will work closely with the warehouse personnel, account managers, and all branch managers to expedite any escalated calls./span/span/ppspan style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"span style="line-height:normal;"buWhat you will need:/u/b/span/span/span/pullispan style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"Be a minimum of 18 years of age./span/span/lilispan style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"Be familiar with the use of Microsoft Outlook, Excel and SalesPad./span/span/lilispan style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"Be able to perform data entry in a computer and extract information on orders and accounts./span/span/lilispan style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"Have strong process analysis and improvement skills./span/span/lilispan style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"Have ability to multi-task with frequent interruptions./span/span/lilispan style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"Have a financial aptitude for understanding and facilitating profitable customer service order sales and fulfillment./span/span/lilispan style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"High School Diploma or equivalent education required; some college recommended./span/span/lilispan style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"Average computer literacy and experience required./span/span/li/ulp style="margin-bottom:11px;"span style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"span style="line-height:normal;"buHow you will make an Impact:/u/b/span/span/span/pulli style="margin-bottom:11px;"span style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"span style="line-height:normal;"Be able to process stock orders, quotes, and returns accurately./span/span/span/lili style="margin-bottom:11px;"span style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"span style="line-height:normal;"Work quickly to provide substitutes for items placed on backorder if requested./span/span/span/lili style="margin-bottom:11px;"span style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"span style="line-height:normal;"Be able to process Credit Card Authorizations on open orders./span/span/span/lili style="margin-bottom:11px;"span style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"span style="line-height:normal;"Communicate directly with the sales team, managers, and warehouse personnel to resolve conflicts./span/span/span/lili style="margin-bottom:11px;"span style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"span style="line-height:normal;"Be able to answer the phone with a clear friendly tone./span/span/span/lili style="margin-bottom:11px;"span style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"span style="line-height:normal;"Be responsible for reading and obeying all notes on accounts pertaining to the handling of our accounts./span/span/span/lili style="margin-bottom:11px;"span style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"span style="line-height:normal;"Acknowledge and answer all emails as they arrive./span/span/span/lili style="margin-bottom:11px;"span style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"span style="line-height:normal;"Participate in Lunch and Learns and all other product knowledge opportunities./span/span/span/lili style="margin-bottom:11px;"span style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"span style="line-height:normal;"Remain logged into queues during business hours./span/span/span/li/uldiv style="margin-bottom:11px;"span style="font-size:12px;"span style="font-family:Arial, Helvetica, sans-serif;"span style="line-height:normal;"#INDCS/span/span/span/div