Direct Support Professional

pHector, AR Flex 10/p pstrongPrimary Duties and Responsibilities /strong/p ul liProviding quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework. /li liHelp customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion/li liHelp customer achieve agreed-upon goals to improve quality of life and integration into the community/li liProvide written daily updates of each shift’s activities using an online platform/li liObserve the customer’s condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials/li liPerform other duties as assigned/li /ul pstrongKey Competencies/strong/p ul liQuality decision making/li liEffective communication/li liSuperior problem solving/li liInterpersonal effectiveness/li liReceptive to feedback/li liPositive work ethic/li liInstills trust/li liAdministrative effectiveness/li /ul pstrongGeneral Requirements for All ICM Employees /strong/p ul liUnderstands and endorses ICM’s mission and vision/li liFollows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed/li liUnderstands and complies with all HIPAA regulations/li liMaintains a clean and orderly work environment/li liMust have a high school diploma or equivalent (some positions require additional education)/li liMaintains prompt and regular attendance/li /ul pstrongWork Schedule/strong/p pstrongShifts Vary/strong/p p /p ul/ul