Wine and Spirits Clerk - Part-time

pspan class="emphasis-3"Additional Considerations (if any):/span/ppb-/b/ppbAt Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other./b/pp/pp/pp style="text-align:left"bJob Description:/b/pp style="text-align:inherit"/ppbJob Title:/b Wine amp; Spirits Clerkbr /bDepartment:/b Wine amp; Spirits/ppbFLSA:/b Non-Exempt/ppbr /buGeneral Function:/u/bbr /Provides prompt, efficient and friendly customer service. Educates customers about products. Rotates, faces, and replenishes merchandise and ensures highest quality standards are met./pp/ppbuCore Competencies/u/b/pullipPartnerships/p/lilipGrowth mindset/p/lilipResults oriented/p/lilipCustomer focused/p/lilipProfessionalism/p/li/ulp/ppbuReporting Relations:/u/bbr /Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Perishables, Store Operations, and Health Wellness Home; Wine amp; Spirits Department Manager/ppbr /Positions that Report to you: None/ppbr /buPrimary Duties and Responsibilities:/u/b/pullipProvides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store./p/lilipSmiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store./p/lilipMakes an effort to learn customers’ names and to address them by name whenever possible./p/lilipAssists customers by: (examples include)/pullipescorting them to the products they’re looking for/p/lilipsecuring products that are out of reach/p/liliploading or unloading heavy items/p/lilipmaking note of and passing along customer suggestions or requests/p/lilipperforming other tasks in every way possible to enhance the shopping experience./p/li/ul/lilipAnswers the telephone promptly and provides friendly, helpful service to customers who call./p/lilipWorks with co-workers as a team to ensure customer satisfaction and a pleasant work environment./p/lilipEducates customers about products./p/lilipRotates, faces, and replenishes merchandise and ensures highest quality standards are met./p/lilipChecks in product, puts product away, and may review invoices./p/lilipMaintains displays in the department and throughout the store./p/lilipUnderstands and follows local, state, and company policies on sales of tobacco and liquor./p/lilipRemoves trash in a timely manner./p/lilipUnderstands and practices proper sanitation procedures and ensures the work area is always clean and neat./p/lilipMaintains strict adherence to department and company guidelines related to personal hygiene and dress./p/lilipAdheres to company policies and individual store guidelines./p/lilipReports to work when scheduled and on time./p/li/ulpbr /buSecondary Duties and Responsibilities:/u/b/pullipOrders product at supervisor’s request./p/lilipAssists with inventory as requested./p/lilipBuilds displays as needed./p/lilipAssists in other areas of store as needed./p/lilipPerforms other job related duties and special projects as required./p/li/ulpbr /buKnowledge, Skills, Abilities and Worker Characteristics:/u/b/pullipMust have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables./p/lilipAbility to do simple addition and subtraction; copying figures, counting and recording./p/lilipPossess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing./p/li/ulp/ppbuEducation and Experience:/u/b/pullipNo education requirement./p/lilipOver six months up to one year of similar or related work experience./p/li/ulpbr /buPhysical Requirements:/u/b/pullipMust be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects./p/lilipVisual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision./p/lilipMust be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions./p/li/ulpbr /buWorking Conditions:/u/bbr /This position is occasionally exposed to dirt, cleaning solvents and equipment movement hazards. There is exposure to temperature extremes and dampness. This is a fast paced work environment with significant pressure./ppbr /buEquipment Used to Perform Job:/u/bbr /Two wheeler, cash register, pallet jack, box cutter, feather duster, and telephone./ppbr /buContacts:/u/bbr /Has daily contact with customers, employees, suppliers/vendors, federal/state governmental or regulatory agencies, and the general public./pp/pp style="text-align:inherit"/pp style="text-align:left"Are you ready to smile, apply today.  /p