Tow Company Dispatcher

Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive call from multiple police agency and private properties and make quick decisions to ensure the proper action is taken dispatching the calls out to drivers. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities

• Receive inbound calls
• Collect and document and payments from customers
• Prioritize calls dispatched to the drivers
• Transmit information to the appropriate person
• Monitor status of the drivers

Qualifications

• High school diploma/GED
• Previous experience as a Dispatcher or in a similar position
• Excellent data entry skills
• Understanding of best practices and procedures for relaying calls to drivers
• Strong verbal and written communication skills
• Highly organized with the ability to multitask and prioritize calls
• Ability to work well under pressure