Danish Speaking Gaming Community Support Agent - Full-time

Patrique Mercier Recruitment ES is excited to offer a unique opportunity for a Danish Speaking Gaming Community Support Agent! If you have a fervor for gaming and a commitment to delivering top-notch support, this role is tailored for you. Join us to engage with players and enhance their gaming experience within our vibrant community.

In this position, you will be responsible for providing support to our Danish-speaking players by addressing their questions, resolving issues, and promoting community engagement. Your fluency in Danish will play a critical role in ensuring that our community members feel valued and supported.

Key Responsibilities

• Deliver outstanding support to Danish-speaking gamers through various channels, including email, chat, and forums.
• Engage with the gaming community by monitoring inquiries and resolving player issues promptly.
• Gather and relay player feedback to improve game features and community dynamics.
• Help organize community events that foster interaction and satisfaction among players.
• Identify trends within the community, reporting significant issues to relevant teams.
• Stay knowledgeable about the latest gaming trends and developments to provide relevant support.

Requirements

• Fluency in Danish (both spoken and written) is required. Include your nationality and native language details in your C.V. and/or Cover Letter.
• A strong enthusiasm for gaming and familiarity with various gaming platforms.
• Experience in customer service or community management is a plus.
• Exceptional communication and interpersonal skills.
• Ability to work well in a team setting as well as independently.
• Strong analytical and problem-solving abilities with a proactive approach to supporting users.
• Comfortable using communication tools and technology.
• Willingness to adapt to flexible working hours, including weekends.

Benefits

• ·         Private Health Insurance.
• ·         Training & Development.
• ·         2 Extra Salaries Per Year.
• Fully Paid Training.
• ·         Fully Paid Relocation Package (flight, transfer and 4 weeks hotel).
• ·         Free Greek Lessons, discounts and other perks.