Customer Service Agent (Remote) - Full-time / Part-time

About the Opportunity:

We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Sottoriva 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!

How you will make an impact:

Respond to inbound calls,emails from existing customers

Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy Work to retain Sottoriva policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!

Who you are:
You can multitask and manage multiple competing priorities
You are passionate about helping others
Compensation and perks:
Hourly wage: $30.00 - $50.00
We will pay for your P&C license (expected within 60 days after starting)
Medical, dental, vision insurance, 401K match
Ability to work remotely (we provide work equipment)
Ongoing training and mentorship from our leadership team

An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them

Schedule:
Monday to Friday 9:30pm - 6pm ET
While we appreciate your interest and application, only applicants under consideration will be contacted.
Sottoriva is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Sottoriva is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact Sottoriva.

About Sottoriva:
A brand recognized worldwide, synonym with quality for the products and services granted to all its customers.  The company Costruzioni Meccaniche Sottoriva S.p.A. was founded in 1944 on the initiative of two brothers, Giuseppe and Claudio Sottoriva. It has been grown successfully and in a few years the company has changed from an artisan reality turning into a leading company in the world of machines and lines for bread production. In addition to the immediate development on the national territory, where it is present with a complete range of machines, ovens and complete lines for bakeries, pastry shops, pizzerias and confectionery industries, during the years it has increased export all over the world.

Required qualifications:

• 20 years or older

Preferred qualifications:

• Legally authorized to work in the United States
• Valid driver's license