Customer Service Representative | Sacramento

LHH is partnering with a leading financial institution to hire several Customer Service Representatives for their Sacramento call center. This is a great opportunity to join a customer-focused team and grow within the financial services industry.

 

Location: Sacramento, CA

Pay: Up to $20/hr

Schedule: Full-time, on-site

Type: Contract-to-Hire – potential for long-term career growth

 

What You’ll Do:

• Handle a high volume of inbound customer calls with professionalism and empathy

• Provide accurate information on banking products, accounts, and transactions

• Resolve issues efficiently while ensuring a positive customer experience

• Utilize de-escalation techniques to manage challenging calls

• Document customer interactions in the company’s CRM system

 

Qualification:

• Previous customer service or call center experience (financial services preferred, not required)

• Strong communication skills – clear, professional, and customer-focused

• Ability to thrive in a fast-paced, high-volume environment

• Problem-solving skills and a calm, solution-oriented mindset

• Basic computer proficiency and data entry accuracy

Pay Details: $19.00 to $20.00 per hour

Search managed by: Kenneth Agojo

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.