eCommerce Channel Manager

Description:

Maxwood Furniture is a rapidly growing furniture company with an expanding portfolio of brands such as Max & Lily, Plank + Beam, and Maxtrix. Since launching over two decades ago, we have established multiple sales channels including our DTC websites and third-party marketplaces. We’re passionate about creating an inspiring and engaging shopping experience for our customers, bringing their home decor dreams to life with stunning, on-trend pieces.

We are seeking a new member to add to our ecommerce team. Are you ready to be a part of something amazing?

Are you a detail-oriented, self-starter, passionate about ecommerce?

Join our dynamic, rapidly growing team and contribute to our success in the competitive world of online retail. We’re looking for an experienced and motivated E-Commerce Channel Specialist to manage and optimize our presence across leading third-party marketplaces, including Walmart, Target Plus, Best Buy, Lowe’s, Kohl’s, and Amazon, Wayfair, and Bed Bath & Beyond.

Responsibilities

Marketplace Operations

• Manage product listings, content, and promotional strategies across third-party marketplaces.
• Ensure product detail pages are optimized for visibility, accuracy, and conversion.

Platform Integration & Optimization

• Work within the Mirakl and ChannelAdvisor platforms to onboard products, manage listings, troubleshoot issues, and maintain compliance.
• Utilize platform-specific seller portals (e.g., Target Partner Portal, Best Buy Marketplace, Lowe’s portal) to manage catalog performance.

Cross-Functional Collaboration

• Coordinate with internal teams, including marketing, supply chain, product, and creative, to ensure alignment on inventory, pricing, and branding.
• Collaborate with external marketplace account representatives to manage opportunities and resolve escalations.

Performance Monitoring

• Track sales and performance trends, identifying areas of opportunity and risk.
• Generate regular reporting and insights to inform decision-making and drive marketplace growth.

Compliance & Policy Management

• Ensure adherence to marketplace policies, customer service expectations, and listing guidelines.
• Resolve compliance or account health issues proactively.

Requirements:

• 3+ years of experience managing third-party marketplace accounts (e.g., Walmart, Target Plus, Best Buy, Lowe’s, Kohl’s).
• Hands-on experience with Mirakl-powered marketplaces is strongly preferred.
• Proficiency in product listing optimization, digital merchandising, and campaign management.
• Familiarity with marketplace tools/platforms such as Salsify, ChannelAdvisor, Feedonomics, or CommerceHub is a plus.
• Strong attention to detail and organizational skills.
• Excellent communication and project management abilities.
• Data-driven mindset with comfort using Excel or BI tools to interpret performance.

Preferred Qualifications

• Experience managing both first-party (1P) and third-party (3P) relationships.
• Background in retail, consumer goods, or e-commerce.
• Bachelor’s degree in Business, Marketing, or a related field.
• Previous experience with Shopify or DTC e-commerce platforms is a strong plus.

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Vision insurance
• Paid time off

Ability to Commute: Daniel Island, SC 29492