Hospital Representative

DUTIES:

• Assisting patients in applying for Medical Assistance and possible other hospital state or federal programs, when applicable.
• Interviewing patients in a hospital or office setting to complete necessary forms.
• Verifying health insurances.
• Working with patients and/or family members, employers, banks and federal/state offices for additional information as needed
• Other duties as assigned.

REQUIREMENTS

• Train in our Allentown, PA office Monday- Friday 8:00am to 4:30 PM for 8 - 12 weeks.
• Excellent interpersonal skills both written and verbal
• Must have customer service skills
• Minimum 2 years of experience in an office environment
• Detail oriented and able to multitask in a fast pace environment
• Working knowledge of Microsoft applications: Outlook, Word, and Excel
• Ability to meet weekly and monthly productivity goals
• Willing to work weekends and holidays.
• Ability to learn and work with multi-State Medicaid eligibility regulations (previous Medicaid experience a plus)
• Work schedule: Monday- Friday 7:300am to 4:00pm