French Speaking Client Relations Specialist - Full-time

Patrique Mercier Recruitment FR is thrilled to announce a position for a French Speaking Client Relations Specialist. This role is ideal for those who are passionate about fostering strong client relationships and providing exceptional support to French-speaking customers within a vibrant and collaborative environment.

Responsibilities

• Engage with French-speaking clients through various channels, including phone, email, and live chat, to develop and maintain positive relationships.
• Address inquiries regarding products and services while providing personalized and friendly support.
• Efficiently manage and resolve client issues to ensure a high level of satisfaction and build loyalty.
• Accurately document all client interactions in the CRM system for comprehensive tracking and follow-up.
• Collaborate with team members to continuously improve service delivery and client relationship strategies.
• Identify opportunities for upselling or cross-selling based on understanding client needs.
• Stay informed about company offerings and industry trends to effectively relay relevant information to clients.

Requirements

• Fluency in French and English, both written and spoken.
• Experience in client relations, customer support, or a related role is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities with a client-focused approach.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Proficiency in CRM software and standard computer applications.
• A genuine enthusiasm for building relationships and delivering exceptional service to clients.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...