Bilingual Onsite Supervisor (2 Schedules)

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Looking for a Spanish Speaking Onsite Supervisor to assist in managing up to 300 temporary associates at a distribution center in Nazareth, PA . Must be able to work in a cold storage facility and must not have any scheduling restrictions.

Objective:

The On-Site supervisor will assist in optimizing efforts to service clients in a high-quality, cost-effective manner through managing temporary employees.

PRIMARY FUNCTIONS:

· Supervise customer development activities to create and maintain a strong business relationship with the clients.

· Manage payroll functions for Epic associates including timekeeping activities, payroll reports and ensures accurate timecard reporting for payment.

· Monitor and address personnel issues and concerns quickly and effectively.

· Conduct regular meetings with the client to ensure strong communication including safety meetings.

· Check-in and provide pre-assignment orientation to all temporary employees.

· Monitor temporary employee attendance and performance, coach and counsel as needed.

· Coach and counsel temporaries to ensure quality performance including meeting productivity and quality goals and to achieve job satisfaction.

· Provide safe working environment to employees and customers through efficient training programs and safety walks.

· Complete and maintain company reports to log individual and client location sales/service activity Obtains detailed assignment information from the customer and utilize it to provide effective customer service and ensure orders are filled with quality placements.

· Customize or enhance recruiting, training, recognition, and retention programs to ensure optimum customer service.

· Conducts custom orientation program for associates which incorporates customer’s policies.

· Maintain customer and temporary employee records to ensure completeness and accuracy.

· Produce requested management reports for both client and management of Epic personnel.

· Follow company policies and procedures for all staffing and customer activity.

· Monitor and update database information related to employee assignments and existing openings.

· Maintain knowledge on current staffing pattern and foresee future staff requirement to facilitate timely recruitment.

SECONDARY FUNCTIONS:

· Process and assist with Workers’ Compensation claims as directed by the Workers’ Compensation Department staff

· Complete injury report and conduct accident investigations. Complete daily and/or weekly safety audits.

Benefits include but not limited to:

Health Benefits after 60 days of employment

Paid Sick Leave

Accrued Vacation time

Paid Holidays