VALET - CAPTAIN

pstrongCompensation: $ 18.00 - $21.00 per Hour/strong/p pstrongAbout Us: /strong/p pOne of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. a href="https://aceparking.com/our-legacy-your-future/about-ace/" target="_blank" rel="noopener"(About Us. Our Legacy)/a/p pstrongCulture:/strong/p pWe have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely./p pstrongAbout the Position: /strong/p pOur valet captains are the heart of our operation, responsible for creating engaging and memorable experiences for our guests. As a valet captain, you'll work in a fast-paced, team-oriented environment where you'll have the opportunity to showcase your excellent communication, problem-solving, and leadership skills. /p pYou will assist the management team in leading and coordinating events in a dynamic and fast-paced environment and uphold our company core values of accountability, communication, family, exceptional service, and profitability. Other responsibilities include:/p pspan style="text-decoration: underline;"strongAccountability/strong/span/p ul liLead a team of customer service staff while maintaining a positive work environment./li liAct as a liaison between the management and customer service teams./li liPromptly and safely park and retrieve vehicles following company policies and procedures./li liMaintain accurate records of parked vehicles and ensure keys are securely stored./li liAdhere to company policies and safety guidelines at all times./li /ul pspan style="text-decoration: underline;" strongCommunication/strong/span/p ul liGreet guests warmly and professionally, establishing a positive first impression./li liEffectively communicate parking procedures and fees to guests./li liAssist customers with any questions or concerns they may have and handle any issues in a calm and professional manner./li liCoordinate with fellow team members to ensure efficient service delivery./li /ul pspan style="text-decoration: underline;"strongFamily/strong/span/p ul liFoster a collaborative and supportive team environment, treating colleagues as an extension of your work family./li liAssist team members during peak times or when needed, promoting a sense of unity and cooperation within the department./li /ul pspan style="text-decoration: underline;"strongExceptional Service/strong/span/p ul liProvide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns./li liExhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations./li liMaintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash./li liProvide additional customer service assistance as needed, such as carrying bags or assisting with directions./li /ul pspan style="text-decoration: underline;" strongProfitability/strong/span/p ul liMaximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately./li liReport any maintenance issues or equipment malfunctions promptly to minimize downtime./li /ul pstrongAbout YOU:/strong/p pstrong /strongTo work at our company, you should possess the following experience and attributes:/p ul liHigh school diploma or GED./li liExcellent communication and interpersonal skills./li liAbility to remain calm and effective in high-pressure situations./li liExcellent problem-solving and decision-making abilities./li liAttention to detail and organization./li liPhysical ability to move quickly and lift heavy items (up to 50 lbs.)/li liPrevious valet or customer service experience is a plus./li /ul pstrong /strongstrongWhat We Can Offer You for All Your Hard Work:/strong/p ul li$21-$23 per hour/li liMedical, dental, vision, life insurance coverage for full-time, eligible employees./li liFlexible Spending Accounts full-time, eligible employees/li li401k/li liVacation/Sick for full-time and part-time employees/li liHoliday full-time and part-time employees/li liDiscount programs/li /ul p /p pemAce Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: /ema href="mailto:Memberservices@aceparking.com" target="_blank" rel="noopener"emMemberservices@aceparking.com/em/aem describing the accommodation./em/p