Financial Services Representative

World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek’s Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We’re an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you’re the face of World Finance – empathizing, empowering, and engaging with our customers.h3/h3p/ppThe primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth.  This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts.  This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. /pp/ppbHourly Pay: $15 - $19/b/pp/ppubWhat you’ll do:/b/u/pulliGuide customers toward upward credit mobility through good financial choices./liliProvide top-tier customer service, assisting customers with questions, concerns, and products./liliProcess and prepare loan applications./liliTake and process payments./liliPrepare loan documents and execute loan closing on current renewal loans./liliBalance assigned cash drawer daily./liliPrepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank./liliMaintain strong customer relationships and build community within your branch./liliOther duties include but are not limited to:ulliCall approved and unmade applications to close loans daily./liliHelp build tax clientele and provide tax services./liliSend complete and accurate credit denial letters within 30 days from the date of application./liliPay branch expenses as instructed by Branch Manager./li/ul/li/ulp/ppubExperience (and Requirements) that will WOW us!/b/u/pulliMust be able to demonstrate self-confidence and organizational skills./liliA history of choosing kindness, showing compassion, and helping others./liliThe willingness to seek quality-driven solutions and embrace new ideas./liliAbsolute team player – pitching in when needed and accepting help, too./liliTo perform this job successfully, an employee must have basic computer skills./liliA valid driver’s license amp; access to a dependable vehicle./lilih3spanMust possess a valid driver’s license amp; reliable transportation to/spanspanspan /span/spanspanindependently transport bank deposits and fulfill other required job responsibilities./span/h3/li/ulp/ppubWhy World?/b/u/pulliWe hire from within: we want to see you grow and climb in this company.ulliEach year, we promote 80% of Financial Services Reps to management./lili75% of World’s Operations Executives moved up from a similar role./li/ul/liliWe pay you to give back: employees get paid volunteer hours each year./lilispanHealth, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days./span/liliPaid holidays, vacation time, and a 401(k) plan (including company match)./liliBe part of a team with clear values, strong community, and a sense of belonging./liliWe’ll get you home for dinner: your life outside of work is priority #1/liliYou’ll make a positive impact on the lives of the customers you serve./li/ulp/ppubWho is World?/b/u/ppSince 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually – turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care./pp/ppubspanPhysical Demands and Working Conditions:/span/b/u/ppspan• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.br /• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).br /• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.br /• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.br /• Occasional local travel; may include extended hours, evenings, or weekends.br /• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.br /• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.br /• Regular, reliable attendance and punctuality are essential./span/ppbspan /span/b/ppubspanDisclaimers:/span/b/ubr /spanEmployees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship./span/ppspan /span/ppspanPlease note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs./span/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities./p