Desk Clerk (Full-Time) Swing

div h4Job Details/h4 divstrongJob Location/strong: nbsp;nbsp;nbsp;222 Taylor - San Francisco, CA/div divstrongPosition Type/strong: nbsp;nbsp;nbsp;Full Time/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$22.00 - $22.00 Hourly/div divstrongJob Shift/strong: nbsp;nbsp;nbsp;Swing/div /div h4Description/h4pstrongJob Title:/strongnbsp;Desk Clerk/p pstrongDepartment:/strongnbsp;Property Management/p pstrongEmployment Status:nbsp;/strongFull-time; Non-Exempt/p pstrongPay Rate:nbsp;/strong$22.00 / hour/p pstrongLocation: 222 Taylor/strongnbsp;St, San Francisco, CA 94102/p pstrongSchedule:/strongnbsp;Monday - Friday; 3:00 pm -11:00 pmnbsp;/p pspan style="font-family:Tahoma,Geneva,sans-serif"ustrongSUMMARY/strong/u/span/p pspan style="font-family:Tahoma,Geneva,sans-serif"Under the direct supervision of the Assistant Manager or the General Manager, the Desk Clerk is responsible for screening visitors, and monitoring activities at the front desk of TNDC properties. The desk clerk is responsible for assisting building management with maintaining the site safety as well as providing ongoing administrative support./span/p pspan style="font-family:Tahoma,Geneva,sans-serif"ustrongESSENTIAL DUTIES/strong/u/span/p ul lispan style="font-family:Tahoma,Geneva,sans-serif"Screen all visitors to confirm that they are the authorized guests of building residents./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Ensure visitors are escorted by tenants at all times./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Respond to emergencies as needed./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Maintain complete and accurate confidential Building Log./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Fill out incident reports as necessary./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Report violations of the House Rules and Regulations and rules of conduct outlined in the Rental Agreement./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Take part in all online and in person trainings that are required for job function; this includes job specific trainings and companywide training./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Oversee front entry and lobby to ensure cleanliness and security; performs minor janitorial duties as needed./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Provide administrative support for Assistant Manager by opening and time stamping mail and invoices, preparing check requests, preparing recertification packets and filing./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Answer phones and operate intercom system as needed./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Provide information to tenants, visitors, and applicants concerning Housing./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Other duties as assigned./span/li /ul h4Qualifications/h4brpspan style="font-family:Tahoma,Geneva,sans-serif"ustrongREQUIRED SKILLS/strong/u/span/p pspan style="font-family:Tahoma,Geneva,sans-serif"strongKnowledge and skills:/strong/span/p ul lispan style="font-family:Tahoma,Geneva,sans-serif"Ability to work tactfully and under stress./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Ability to achieve competency in Microsoft Office Suite specifically Word, Excel, and Outlook/span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Ability to read, write and communicate in English./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Ability to follow directions and work independently./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Willingness to be on-call, with access to a phone./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Good judgment and common sense, ability to successfully resolve conflicts./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Honesty and dependability./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Ability to work with, and to be sensitive to a diverse multi-cultural low-income population./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Ability to resolve conflict in a professional manner./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Ability to maintain confidentiality and to exercise discretion concerning residents issues./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Strong customer service skills/span/li /ul pspan style="font-family:Tahoma,Geneva,sans-serif"strongPhysical Requirements:/strong/span/p ul lispan style="font-family:Tahoma,Geneva,sans-serif"Ability to coordinate eyes, hands and fingers in performing duties which include typing, writing, reading and similar tasks./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Ability to exert physical effort involving moving around buildings, climbing stairs, moving from one area to another or standing/sitting for periods of time./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Visual acuity necessary to inspect buildings and review documents./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Hearing acuity sufficient to use telephone and communicate with residents and staff./span/li /ul pspan style="font-family:Tahoma,Geneva,sans-serif"strongEnvironmental Adaptability:/strong/span/p ul lispan style="font-family:Tahoma,Geneva,sans-serif"Ability to work in an office environment and in and outside a variety of residential buildings as needed./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Ability to work tactfully and under stress./span/li /ul pspan style="font-family:Tahoma,Geneva,sans-serif"strongMathematical Ability:/strong/span/p ul lispan style="font-family:Tahoma,Geneva,sans-serif"Ability to do basic addition, subtraction, multiplication, and division, as needed per job duties./span/li /ul pspan style="font-family:Tahoma,Geneva,sans-serif"strongJudgment and Situational Reasoning Ability:/strong/span/p ul lispan style="font-family:Tahoma,Geneva,sans-serif"Ability to use independent judgment in non-routine situations, such as dealing with a disturbance./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Good judgment and common sense, ability to successfully resolve conflicts./span/li /ul pspan style="font-family:Tahoma,Geneva,sans-serif"strongLanguage and Communication Ability:/strong/span/p ul lispan style="font-family:Tahoma,Geneva,sans-serif"Ability to communicate effectively with coworkers, staff at all levels and residents, both verbally and in writing./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Ability to understand changes in policy, methods, operations, etc. as they apply to the desk clerk position./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Ability to respond appropriately in pressure situations; possess an even temperament and strong interpersonal and customer service skills./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Ability to read, write and communicate in English./span/li /ul pspan style="font-family:Tahoma,Geneva,sans-serif"stronguMINIMUM REQUIREMENTS/u/strong/span/p ul lispan style="font-family:Tahoma,Geneva,sans-serif"High School Diploma or GED./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Good organizational, interpersonal and communication skills./span/li /ul pspan style="font-family:Tahoma,Geneva,sans-serif"stronguPREFERRED QUALIFICATIONS/u/strong/span/p ul lispan style="font-family:Tahoma,Geneva,sans-serif"Basic knowledge of Microsoft Office Suite./span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Experience working in an affordable housing environment/span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Experience/Familiarity with the Tenderloin Neighborhood/span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Experience in conflict resolution, crisis intervention, resident relations/span/li lispan style="font-family:Tahoma,Geneva,sans-serif"Proficiency in a language other than English (ex. Spanish, Cantonese, Russian)/span/li /ul pspan style="font-family:Tahoma,Geneva,sans-serif"strongTenderloin Neighborhood Development Corporation is an Equal Opportunity Employer. /strong/span/p pspan style="font-family:Tahoma,Geneva,sans-serif"strongIn compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position. /strong/span/p