Team Leader - Full-time

With minimum supervision, provide lead support to the division/team staff. Coordinate the workflow to ensure unit performance is maintained.p style="text-align:inherit"/pp style="text-align:inherit"/ppOversee the work of the division/team staff and manage the daily work volume including service agreements with business partnersbr /br /Monitor team performance; provide prompt, objective coaching and counseling; apprise supervisor of successes and concerns; provide input for performance evaluationsbr /br /Coordinate with other units/departments to facilitate special requests, change in processes and resolution of workflow/production issuesbr /br /Ensure all department processes and performance standards are documented accurately; develop and maintain department procedure manuals; train division/team employees on current or revised unit processes and proceduresbr /br /Develop and monitor schedules for primary areas of responsibility for assigned staffbr /br /Act as point of contact for escalated client or internal business partner issues; respond to inquiries according to established procedures while meeting business standards of operational excellence and client satisfactionbr /br /Support department and strategic initiatives by meeting target goals and objectives set by managementbr /br /Participate and offer input in the hiring and interview process for open positions within the Divisionbr /br /bJob Specifications/b/pp/ppiTypically has the following skills or abilities:/ibr /br /Two to four years of experience in applicable functional areabr /br /Excellent verbal communication skillsbr /br /Ability to speak in group situations and discussions toward resolving issuesbr /br /Clearly and concisely communicate project issues and statusbr /br /Demonstrated ability to handle multiple projects while meeting department timelinesbr /br /Proficient with word processing and spreadsheet applications/pp style="text-align:inherit"/pp style="text-align:inherit"/pp#LI-MARCHON/pp/pp/ppspanspanCompensation/spanspan range for the role is listed below. /span/spanspanspanApplicable salary ranges may differ across markets./span/spanispan /span/ispanspanActual pay will be determined based on experience and other job-related factors permitted by law. /spanspanAs a part of the compensation /span/spanspanspan /span/spanspanspanpackage, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please a href="http://www.vspvision.com/careers/rewards-and-benefits.html" target="_blank"click here/a./span/spanspan /span/pp/pSalary Ranges: $17.85 - $28.88p/pp/pdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivpspanspanVSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status/spanspan.  /spanspanWe /spanspanmaintain/spanspan a drug-free workplace and perform pre-employment substance abuse testing./span/spanspan /span/pp/p/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/divpspanUnincorporated LA County Residents: /spanspanQualified Applicants with arrest or conviction records will be considered for employment /spanspanin accordance with/spanspan the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws./span/pp/pp/pp style="text-align:left"span class="emphasis-3"bNotice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. /b/span/pp style="text-align:left"br /spanWe have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. /spanuspana target="_blank" href="https://nam10.safelinks.protection.outlook.com/?url#61;https%3A%2F%2Fvspvision.com%2Fcareers%2Fapplication.htmlamp;data#61;05%7C01%7CLisaHa%40VSP.com%7Cb752b32d8e1f4513fc2008dba9aa96bb%7C3510753d6c4048ae9b9e2fc672d5e5dd%7C0%7C0%7C638290322352516827%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7Camp;sdata#61;WoIYtHeJ7ODq%2FTfowqG8KpGUZrZTNm9xoX4XNkFy1NQ%3Damp;reserved#61;0"Click here /a/span/uspanto learn about our application process and what to watch for regarding false job opportunities. /span/pp style="text-align:inherit"/pp style="text-align:left"spanspanAs a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to /spanspanfollow/spanspan Information Security and Privacy Policies./span/spanspan /span/p