Customer Direct Representative - Americas (English/Spanish) - Full-time

p style="text-align:left"DigiKey is one of the fastest growing distributors of electronic components in the world. In addition to offering the broadest selection of in-stock electronic components and providing the best service possible to customers, employees have access to a highly competitive benefits package. To learn more, visit our ua target="_blank" href="https://www.digikey.com/en/resources/human-resources/benefits-and-perks"benefits and perks page/a/u./pp style="text-align:inherit"bspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspan class="WKS0"______________________________________________________________________/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/b/pp style="text-align:inherit"/ph1bPosition Overview:/b/h1The Customer Direct Representative - Americas is responsible for providing world-class customer experiences. The position’s focus is on educating and championing DigiKey’s digital initiatives to proactively meet customer needs and optimize operations to enable customer, team, and company success.    brbrThis role is based in Thief River Falls, Minnesota. It will require a minimum of two days per week in the office and availability for projects in the office as needed.p style="text-align:inherit"/pp style="text-align:inherit"/ph1bResponsibilities:/b/h1divpbHours: Monday - Friday Weekly Rotation 7:30am to 4:00pm and 9:30am to 6:00pm/b/p/divdivdivullipspanspanProvide best in class customer /spanspanexperiences/span/spanspan /span/p/li/ul/divdivullipspanspanBuild key partnerships with cross functional departments to ensure understanding of businesses /spanspanstrategy/spanspan /span/spanspan /span/p/li/ul/divdivullipspanspanChampion digital adoption initiatives to streamline processes and enhance operational efficiencies./span/spanspan /span/p/li/ul/divdivullipspanspanProvide vital support services to enhance key operational and strategic functions within the /spanspanorganization/span/spanspan /span/p/li/ul/divdivullipspanspanC/spanspanontribute to business /spanspanobjectives/spanspan through individual contributions usually with guidance from leaders or highly skilled /spanspanpeers/span/spanspan /span/p/li/ul/divdivullipspanspanCollaborate with colleagues to support their activities, contributing to team success and organizational /spanspangoals/span/spanspan /span/p/li/ul/divdivullipbispanBilingual - Fluency in both written and spoken /spanspanSpanish /span/ispan /span/b/p/li/ul/divdivp/ppispanspanNothing in this job description restricts management#39;s right to assign or reassign duties and responsibilities to this job at any /spanspantime/spanspan /span/spanspan /span/i/p/divdivpspan /span/p/div/divdivdivpbspanKnowledge, Skills, and Experience:/span/bspan /span/p/div/divdivdivullipspanspanHigh school diploma or equivalent /span/spanspan /span/p/li/ul/divdivullipspanspanAbility to hold /spanspanself/spanspan-/spanspanaccountable/spanspan to delivering business /spanspanresults/span/spanspan /span/p/li/ul/divdivullipspanspanAbility to work independently and manage multiple /spanspanprojects/spanspan  /span/spanspan /span/p/li/ul/divdivullipspanspanExperience in Office 365 Suite /span/spanspan /span/p/li/ul/divdivullipspanspanAbility to train into DigiKey internal software: /spanspanWinDECs/spanspan PROD/span/spanspan /span/p/li/ul/divdivullipspanspanFamiliarity with tools: /spanspaneGain/spanspan, /spanspanSharePoint/spanspan /spanspanC/spanspanisco Finesse and Webex,/spanspan /spanspanFoxit//spanspanAdobe Acrobat, Compliance Quest, Content Navigator, FileNe/spanspant/span/spanspan /span/p/li/ul/divdivullipspanspanProfessionalism and ability to communicate at all levels within the /spanspanorganization/span/spanspan /span/p/li/ul/divdivpspan /span/p/divdivpbspanPreferred Qualifications/span/bspan /span/p/divdivullipspanspanStrong knowledge of DigiKey brand and its principles/span/spanspan /span/p/li/ul/divdivp/p/div/divp style="text-align:inherit"/pp style="text-align:inherit"/ph1bPhysical Requirements:/b/h1divullipspanspanGenerally, spend the workday sitting at a workstation and operating computer devices, such as, but not limited to keyboard, /spanspanmouse/spanspan and /spanspanscreen/span/spanspan /span/p/li/ul/divdivullipspanspanGenerally, spend the workday performing repetitive motions that involve or affect the hands, head, and other parts of your body/span/spanspanspan /span/spanspan /span/p/li/ul/divp style="text-align:inherit"/pp style="text-align:inherit"/ph1bCompensation:/b/h1p style="text-align:left"iThe starting base pay rate for this position is:/i/p$18.00p style="text-align:left"iThis position may also be eligible for shift, skill, and/or team lead pay differentials that will be in addition to the starting pay rate./i/pp style="text-align:inherit"bspanspanspanspan class="WKS0"______________________________________________________________________/span/span/span/span/b/ppspanMust be authorized to work in the U.S. without the need for employment-based immigration sponsorship, now or in the future. The employer does not offer immigration sponsorship for this opportunity./span/pp/ppiDigiKey Electronics is an Equal Opportunity Employer. We encourage qualified minority, female, veteran and disabled, and other diverse candidates to apply and be considered for open positions./i/ppispanIf you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1-800-338-4105 or a href="mailto:Careers.US#64;digikey.com" target="_blank"spanspanspanspanspanspanspanspanspanspanspanspanspancareers.us#64;digikey.com/span/span/span/span/span/span/span/span/span/span/span/span/span/a./span/i/pp/ppa href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank"Know Your Rights: Workplace Discrimination is Illegal/a/p