Keyholder - Part-time

divdivdivdivdivpbr/pp id="isPasted"The Paper Store is committed to being the premiere destination for all of our customerrsquo;s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. nbsp; Key Holders are responsible for delivering world class service, achieving sales goals and maintaining merchandising standards in a fun and fast paced retail environment. nbsp;Key Holders report directly to the Store Team Leader and other members of management.nbsp;/ppKey Holders are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. nbsp;Key Holders are responsible for all Sales Associate responsibilities. Responsibilities also include providing the team with continuous coaching to improve sales and service, processing customer returns and exchanges, supervising the sales floor, and performing store opening/closing procedures./ppstronguKEY RESPONSIBILITIES:/u/strong/pulliAct as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service/li/ulolollistrongGreet/strong and welcome every customer warmly and with enthusiasm/lilistrongUnderstand/strong customer needs by asking open-ended questions/lilistrongExplain/strong product features and benefits in relation to the customersrsquo; needs by providing in-depth product knowledge/lilistrongSuggestnbsp;/strongadditional items to build onto sales by utilizing effective selling techniquesnbsp;/lilistrongThank/strong the customer sincerely and invite them to return and shop with us again/li/ol/olulliBe a TPS Brand Ambassador/liliBuild customer loyalty by being friendly, attentive and respectful of customers/liliInspire and motivate the team daily by delivering nbsp;positive feedback and utilizing TPS recognition programs/liliContribute to a positive work environment by modeling ethical behavior, fostering open communication, and maintaining confidential information as required/liliProfessional presentation in attire, demeanor, appearance and compliance to company dress code/liliSupport all sales efforts and initiatives across all business channels in an effort to maximize company sales nbsp;/liliConsistently capture accurate and valid customer information at the POSnbsp;/liliMaintain awareness of all current promotions and nbsp;process them correctly at the Point of Salenbsp;/liliDemonstrate the ability to make decisions with sound judgement, and in the best interest of nbsp;the TPS customer, store team, and business/liliContinually train and coach associates on GUEST service behaviors and assigned tasks nbsp;/liliDemonstrate desire to participate in training and development utilizing all training resources available/liliPrepare incoming product for the sales floor by following instruction and guidance from supervisors/liliMerchandise product following company visual guidelines and visual standards/liliDemonstrate a fundamental knowledge of computers, systems and programs relevant to the position/liliUphold store maintenance and cleanliness standards/liliAfter comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)/liliPerform management functions as expected. This includes, but is not limited to: opening and closing of the store, management functions on point of sale, supervising the sales floor, coordinating breaks etc./liliAssist with all other related tasks as directed within assigned time frame/liliComply with all company policies and procedures/li/ulpnbsp;/ppstronguJOB REQUIREMENTS:/u/strong/pulliPrevious experience and leadership work in specialty retail is preferred/liliAbility to work a flexible schedule to include nights, weekends, and holidays/liliDemonstrate an ability to multi task while being attentive to customersnbsp;/liliProficient in using Microsoft Office and POS Systems nbsp;/liliAbility to work well and be a leader in a team environmentnbsp;/liliAbility to be mobile on a sales floor for extended periods of time/liliAbility to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques/li/ulpemThe Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.nbsp;/em/ppPlease be aware that any pay ranges displayed on The Paper Store#39;s job postings are to accommodate the wide range of candidate experience, store sales volume and geography.nbsp;/ppbr/p/div/div/div/div/div