Field Service Technician

div divspanstrongField Service Technician/strong/span/div divspanstrongspanTerritory: Joliet +1Hr./span/strong/span/div /div p /p pstrongWhy Choose Associated?/strong/p pAt Associated, we prioritize our team's well-being and growth, offering an array of benefits that enrich your work experience:/p ul listrongFlexible Work Schedule: /strongChoose between a 4-day work week with 10-hour shifts or a 5-day work week with 8-hour shifts, providing options that suit your lifestyle./li listrongCompensated Travel Time:/strong Enjoy paid travel time after the initial 30 minutes per day, recognizing and valuing your time spent in transit./li listrongWage range for this position based on experience:/strong  $27 - $38 per hour/li listrongComprehensive Benefits:/strong Access a comprehensive benefits package within 30 days of hire, including medical, dental, vision, 401(k) with 100% company match up to 5% employee contribution, FSA/HSA, parental leave, tuition assistance, Employee Assistance Program, Profit Sharing, 18 Paid Days Off each year and more./li listrongEquipment and Tools:/strong Company provides all tools required and work with a well-maintained company service van equipped with a company-paid gas card for your convenience./li listrongIncentives and Support:/strong Benefit from referral bonus programs, retirement plans, and ongoing support for personal and professional development./li /ul pspanstrongResponsibilities:/strong/span/p pAs a Forklift Field Service Technician, you will play a critical role in delivering exceptional service to our customers by:/p ul listrongTroubleshooting and Repair:/strong  Diagnosing electro-mechanical issues, completing installations, and performing both unscheduled repairs and scheduled maintenance based on customer requirements./li listrongProblem Analysis and Resolutions:/strong  Analyzing breakdown situations, recommending corrective actions to customers, and executing repairs efficiently and professionally./li listrongCustomer Service Excellence:/strong  Demonstrating professionalism and fostering positive relationships with customers while delivering superior customer service./li /ul pspanstrongQualifications:/strong/span/p ul listrongTechnical Expertise:/strong  Proficiency in reading schematics, maps, blueprints, and manuals, coupled with knowledge of mechanical, electrical, hydraulic, and material handling equipment./li listrongCustomer-Centric Approach:/strong  Strong interpersonal skills, ability to exchange information courteously, and a commitment to exceptional customer relations./li listrongSafety and Resourcefulness:/strong  Competency in safely operating various equipment and personal hand tools, coupled with the ability to leverage available support resources effectively./li /ul h3spanstrongPhysical Requirements/strong/span/h3 pThis position requires the following physical activities on a regular basis:/p h4spanstrongStrength amp; Lifting/strong/span/h4 ul li pstrongLight Work/strong – Regularly lift and move up to strong20 lbs./strong/p /li li pstrongMedium Work/strong – Frequently lift and move up to strong50 lbs./strong/p /li li pstrongHeavy Work/strong – Occasionally lift and move up to strong100 lbs./strong/p /li li pstrongVery Heavy Work/strong – Rarely required to lift over strong110 lbs../strong/p /li li pstrongNote:/strong The role may also involve extended periods of walking and standing./p /li /ul h4strongMovement amp; Mobility/strong/h4 ul li pstrongRegularly/strong: Reaching, handling, pushing, and pulling/p /li li pstrongFrequently/strong: Stooping, kneeling, crouching, and crawling/p /li li pstrongOccasionally/strong: Climbing, balancing, and kneeling/p /li /ul h4strongCommunication Requirements/strong/h4 ul li pstrongRegularly/strong: Talking and hearing to communicate with team members and customers./p /li /ul pstrongEducation and Experience: /strong A high school diploma/GED along with one to three years of mechanical, electrical, and hydraulic experience in a similar environment or equivalent vocational education. A valid driver's license and a clean driving record are essential./p pJoin our team at Associated and be a part of a dynamic work environment that values your skills, provides opportunities for growth, and rewards your contributions./p p /p pstrongTo view our benefits, visit our careers page at:/strong/p pwww.associated-solutions.com/careers/p p /p pEOE: minority/female/disability/veteran/p p /p p#ILFST1/p