TCCH SURVEILLANCE OPERATOR

divdivdivdivp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;text-align:justify;background:white;' id="isPasted"strongspan style='font-size:24px;font-family:"Tahoma",sans-serif;color:#414141;'JOIN A WINNING TEAM!/span/strong/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;text-align:justify;background:white;'span style='font-size:16px;font-family:"Tahoma",sans-serif;color:#2D2D2D;'Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort amp; Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. nbsp;Our mission is to provide economic stability for the Grand Traverse Band of Ottawa amp; Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork./span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;text-align:justify;background:white;'strongspan style='font-size:16px;font-family:"Tahoma",sans-serif;color:#2D2D2D;'As part of our team, full and part time employees will enjoy the following benefits and perks:nbsp;/span/strong/pul type="disc" style="margin-bottom:0in;"li style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;color:#414141;text-align:justify;background:white;'span style='font-size:16px;line-height:107%;font-family:"Tahoma",sans-serif;'One FREE meal per shift/span/lili style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;color:#414141;text-align:justify;background:white;'span style='font-size:16px;line-height:107%;font-family:"Tahoma",sans-serif;'401K with match (after 1 year) plus weekly contributions/span/lili style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;color:#414141;text-align:justify;background:white;'span style='font-size:16px;line-height:107%;font-family:"Tahoma",sans-serif;'Weekly Pay Days and Daily Pay Available/span/lili style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;color:#414141;text-align:justify;background:white;'span style='font-size:16px;line-height:107%;font-family:"Tahoma",sans-serif;'Paid Time Off (PTO), Paid Holidays amp; Jury Pay/span/lili style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;color:#414141;text-align:justify;background:white;'span style='font-size:16px;line-height:107%;font-family:"Tahoma",sans-serif;'Voluntary Vision/span/lili style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;color:#414141;text-align:justify;background:white;'span style='font-size:16px;line-height:107%;font-family:"Tahoma",sans-serif;'Voluntary AFLAC Plans Available/span/lili style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;color:#414141;text-align:justify;background:white;'span style='font-size:16px;line-height:107%;font-family:"Tahoma",sans-serif;'Employee Referral Program/span/lili style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;color:#414141;text-align:justify;background:white;'span style='font-size:16px;line-height:107%;font-family:"Tahoma",sans-serif;'Gas Discounts at our Markets/span/lili style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;color:#414141;text-align:justify;background:white;'span style='font-size:16px;line-height:107%;font-family:"Tahoma",sans-serif;'Cannabis Store Dspan style="background:white;"iscounts/span/span/lili style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;color:#414141;text-align:justify;background:white;'span style='font-size:16px;line-height:107%;font-family:"Tahoma",sans-serif;'Giftshop and Food Discounts/span/lili style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;color:#414141;text-align:justify;background:white;'span style='font-size:16px;line-height:107%;font-family:"Tahoma",sans-serif;'Employee appreciation events and prizes/span/li/ulp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;margin-left:.25in;text-align:justify;background:white;'strongspan style='font-size:16px;line-height:107%;font-family:"Tahoma",sans-serif;color:#414141;'In addition, full time employees are eligible for the following:nbsp;/span/strong/pul type="disc" style="margin-bottom:0in;"li style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;color:#414141;text-align:justify;background:white;'span style='font-size:16px;line-height:107%;font-family:"Tahoma",sans-serif;'Competitive Medical, Dental, Prescription Plans/span/lili style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;color:#414141;text-align:justify;background:white;'span style='font-size:16px;line-height:107%;font-family:"Tahoma",sans-serif;'Paid Bereavementnbsp;/span/lili style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;color:#414141;text-align:justify;background:white;'span style='font-size:16px;line-height:107%;font-family:"Tahoma",sans-serif;'Life Insurance Coverage/span/lili style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;color:#414141;text-align:justify;background:white;'span style='font-size:16px;line-height:107%;font-family:"Tahoma",sans-serif;'Voluntary Short and Long Term Disability Coverage/span/lili style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;color:#414141;text-align:justify;background:white;'span style='font-size:16px;line-height:107%;font-family:"Tahoma",sans-serif;'Voluntary AFLAC Plans Available/span/li/ulp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;margin-left:.25in;text-align:justify;background:white;'emspan style='font-size:14px;line-height:107%;font-family:"Tahoma",sans-serif;color:#414141;'Seasonal employees contact the Benefits Department for eligible benefits and perks!!/span/em/ppstrongspan style='font-size:16px;font-family:"Tahoma",sans-serif;color:#414141;'We look forward to having you join our team and being a part of our mission/span/strong/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;' id="isPasted"span style='font-size:16px;font-family:"Tahoma",sans-serif;'SUMMARY/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'Provides constant video surveillance and reports accurate and factual information for casino and tribal asset protection.nbsp;/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'nbsp;/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'ESSENTIAL JOB FUNCTIONS/span/pul style="list-style-type: disc;margin-left:-0.25in;"listrongspan style='font-family:"Tahoma",sans-serif;font-size:16px;'Maintain confidentiality at all times./span/strong/lilispan style='font-family:"Tahoma",sans-serif;font-size:16px;'Observe and report accurate information; summarizing the relevant details of an event in a concise and factual manner.nbsp;/span/lilispan style='font-family:"Tahoma",sans-serif;font-size:16px;'Monitor all areas that are designated as essential coverage areas to ensure that all policies and procedures are followed.nbsp;/span/lilispan style='font-family:"Tahoma",sans-serif;font-size:16px;'Assist in the confidential investigations of customers and employees for fraud, theft, embezzlement or other misconduct.nbsp;/span/lilispan style='font-family:"Tahoma",sans-serif;font-size:16px;'Learn all gaming procedures in order to analyze activities for suspicious, unusual, or undesirable play.nbsp;/span/lilispan style='font-family:"Tahoma",sans-serif;font-size:16px;'Operate the CCTV system to monitor all gaming and non-gaming areas./span/lilispan style='font-family:"Tahoma",sans-serif;font-size:16px;'Maintain appropriate logs, reports, and records of illegal activity.nbsp;/span/lilispan style='font-family:"Tahoma",sans-serif;font-size:16px;'Use of game protection skills.nbsp;/span/lilispan style='font-family:"Tahoma",sans-serif;font-size:16px;'Utilize a wide variety of reference, descriptive data and other important information such as policies and procedures and other gaming reference tools in order to reach an informed decision./span/lilispan style='font-family:"Tahoma",sans-serif;font-size:16px;'Utilize Synkros, ID Point, EVERI, and other casino programs./span/lilispan style='font-family:"Tahoma",sans-serif;font-size:16px;'Work a flexible schedule to include nights, weekends, and holidays when required./span/lilispan style='font-family:"Tahoma",sans-serif;font-size:16px;'Any other duties assigned by the Surveillance Management./span/lilispan style='font-family:"Tahoma",sans-serif;font-size:16px;'Other duties as assigned by Supervisor./span/li/ulp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'nbsp;/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'OTHER NECESSARY SKILLS AND ABILITIES/span/pul style="list-style-type: disc;margin-left:-0.25in;"lispan style='font-family:"Tahoma",sans-serif;font-size:16px;'Must have excellent customer service and communication skills both verbal and written. nbsp;Must be team player with a positive attitude. nbsp;/span/lilispan style='font-family:"Tahoma",sans-serif;font-size:16px;'Attention to detail and accuracy is essential as well as the ability to handle multiple tasks and strong organizational skills. nbsp;/span/lilispan style='font-family:"Tahoma",sans-serif;font-size:16px;'Must be willing and able to learn programs specific to surveillance operations.nbsp;/span/lilispan style='font-family:"Tahoma",sans-serif;font-size:16px;'Must be able to complete tasks and projects in a timely manner by prioritizing obligations and time. Must be able to make sound decisions under pressure. nbsp; The needs for quickness and ease of adjustment to the work environment and flexibility to change are essential in this position. nbsp;/span/lilispan style='font-family:"Tahoma",sans-serif;font-size:16px;'Must possess the ability to work with various personalities while maintaining impartiality. nbsp;/span/lilispan style='font-family:"Tahoma",sans-serif;font-size:16px;'Must have good mathematical skills in order to add, subtract, divide, and multiply. nbsp;/span/lilispan style='font-family:"Tahoma",sans-serif;font-size:16px;'Must be willing to take responsibility when asked and to adhere to the strictest confidentiality. nbsp;/span/lilispan style='font-family:"Tahoma",sans-serif;font-size:16px;'Must assist in maintaining a clean office environment.nbsp;/span/lilispan style='font-family:"Tahoma",sans-serif;font-size:16px;'Must respond to supervisory guidance and assignments and accept feedback in order to learn new, updated information. nbsp;/span/li/ulp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'nbsp;/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'EDUCATION / EXPERIENCE/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'Must be at least 18 years old with a minimum of a high school diploma, a GED or equivalent experience. Some college is preferred./span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'Minimum of 1-2 years gaming experience. Non-gaming Surveillance experience may be considered.nbsp;/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'Must have a complete understanding of the policies and procedures of each department and Gaming Operations in general.nbsp;/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'Basic understanding of casino gaming systems./span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'Must have proficient working knowledge of Microsoft Office including Excel, Word, and Outlook./span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'nbsp;/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'SUPERVISORY RESPONSIBILITIES/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'None/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'nbsp;/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'EQUIPMENT TO BE USED/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'Digital Recording System, cameras, CCTV system components, video monitors, audio equipment, multi-line phone, fax machine, key pad, and special equipment related to surveillance, copier machine and video printer/scanner./span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'nbsp;/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'SOFTWARE TO BE USED/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'Synkros, ID Point, Internet Browser, EVERI, ADP, Microsoft Office including Excel, Word and Outlook./span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'TYPICAL PHYSICAL DEMANDS/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'Viewing black and white or color monitors for extended periods of time. nbsp;May be required to lift up to 25 to 37 lbs. and able to sit and/or stand for long periods of time. nbsp;May also be required to reach, bend, stretch, crawl, lift, kneel, and carry on occasion. nbsp; Will be required to see, hear, and listen on a daily basis and therefore possess normal or corrected levels of ability for each. nbsp;/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'nbsp;/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'TYPICAL MENTAL DEMANDS/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'Must be able to effectively handle stressful and compromising situations while remaining focused and professional. nbsp;Must be able to deal with difficult people without losing perspective. nbsp;Must be able to work productively under strict time restraints with variable deadlines. nbsp; Must be able to make quick, informed decisions while under pressure. nbsp;/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'nbsp;/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'WORKING CONDITIONS/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'Must be able and willing to work in a crowded, loud smoking environment. nbsp; Must be able to handle being under constant surveillance. nbsp;Must practice all safety policies, procedures and standards as set by OSHA. nbsp;Will perform job duties in a small, enclosed room with low level lighting. nbsp;Work area is warm and cold at times due to the dissipation of the equipment. nbsp;/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'nbsp;/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'COMMENTS/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'Native American and Tribal Preference will apply. nbsp; Must be able to pass a background investigation and a drug and alcohol urinalysis as a condition of employment. Must be able to work flexible hours including nights, weekends and holidays. Must adhere to company policies regarding strict confidentiality. Due to the nature of this position, no lateral transfers will be allowed for current surveillance employees to non-supervisory casino positions. nbsp;Only transfers to supervisory roles or above will be considered. nbsp;In addition, former surveillance employees must wait 12 months from their leave date before being able to apply for non-supervisory casino positionsspan style="color:#1F497D;". nbsp;/span/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;color:#1F497D;'nbsp;/span/pp style='margin:0in;font-size:15px;font-family:"Times New Roman",serif;'span style='font-size:16px;font-family:"Tahoma",sans-serif;'The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. nbsp;They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. nbsp; Management retains the right to add or to change the duties of the position at any time. nbsp;Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources./span/ppbr/p/div/div/div/div