E-Commerce Warehouse Assistant Manager - Great Startup Culture

About Us:

Stacked Commerce Inc. is a leading eCommerce fulfillment and warehousing provider, specializing in order fulfillment, warehousing and e-commerce supply chain management. With over 1,000,000 packages shipped and clients across diverse sectors, we pride ourselves on exceptional service, lower postage costs, and seamless eCommerce integration. We are seeking an experienced Warehouse Manager to oversee operations and ensure efficient, high-quality service delivery.

Job Overview:

The Warehouse Assistant Manager will be responsible for ensuring that inventory is received, processed, and dispatched efficiently. This role requires a hands-on leader with excellent organizational, communication, and problem-solving skills to maintain operational excellence and uphold safety standards.

Key Responsibilities:

• Operational Management: Help oversee day-to-day warehouse activities including receiving, storage, inventory control, order picking, packing, and shipping.
• Inventory Control: Maintain accurate records of all incoming and outgoing shipments, perform regular audits, and ensure inventory accuracy across all systems.
• Team Leadership: Lead, train, and help the manager to manage warehouse staff, including assigning daily tasks, monitoring performance, and ensuring high levels of productivity.
• Process Optimization: Identify and implement process improvements to maximize efficiency, minimize errors, and reduce shipping costs.
• Safety & Compliance: Ensure the warehouse is compliant with all safety, quality, and company regulations. Conduct safety training and audits regularly.
• Equipment Maintenance: Oversee the maintenance and proper use of warehouse equipment, ensuring all tools and machinery are functioning correctly.
• Client Relations: Collaborate with account managers to ensure client expectations are met and customer satisfaction is maintained. Address any client concerns related to shipping, packaging, or inventory.
• Budget Management: Assist with forecasting, controlling costs, and maintaining warehouse operational budgets.
• Technology Integration: Work closely with the IT department to ensure proper integration and functionality of warehouse management systems (WMS) and other technology.

Qualifications:

• Experience: Minimum 3-5 years of warehouse experience, preferably in an eCommerce or fulfillment setting.
• Education: Bachelor’s degree in supply chain management, logistics, business, or a related field is preferred but not required.
• Technical Skills: Proficient in warehouse management systems (WMS), inventory software, and Microsoft Office Suite (Excel, Word).
• Leadership Skills: Strong leadership and team management abilities with a proven track record of building and motivating teams.
• Problem Solving: Excellent problem-solving skills, able to make quick decisions under pressure and resolve operational issues.
• Communication: Strong written and verbal communication skills, with the ability to communicate effectively with internal teams, external partners, and clients.
• Physical Requirements: Ability to lift up to 50 lbs and stand for extended periods.