Septic Service Technician The Summit Way

Salary: $17-$22/Hr DOE + Performance Pay

Septic Service Technician Apprentice to Elite Career Path The Summit Way

The Opportunity

Were not just hiring technicians were building elite climbers who will help us redefine excellence in the septic industry.
If you bring the right mindset, mission-driven work ethic, and all-in attitude, we will provide the training, career path, and culture to grow you from a Tier 1 Apprentice into a Tier 5 Elite Technician.

Why This Role Exists

Our mission is clear: protect every septic system, elevate every customer experience, and empower our team to Aim for the Summit.

As a technician, you are the face of our company. Every interaction with a customer, every report you complete, and every recommendation you make directly shapes our reputation, brand, and trust.
This role is about more than pumping tanks its about being a guardian of confidence, consistency, and world-class customer experience.

The Career Path

We provide a structured 5-Tier Technician Career Path:

• Tier 1 Apprentice: Learn fundamentals, support the team, master safety, communication, and tools.
• Tier 2 Developing Tech: Perform core services with oversight, practice Summit Way communication.
• Tier 3 Proficient Tech: Independently handle a full range of services, meet KPIs, represent Summit with confidence.
• Tier 4 Advanced Tech: Lead jobs, train apprentices, deliver advanced diagnostics and recommendations.
• Tier 5 Elite Tech: Operate at the highest level of skill, leadership, customer experience, and company impact.

Advancement is based on documented proof of performance no politics, no guesswork.

Core Responsibilities (Starting at Tier 1)

• Show up prepared, in uniform, and aligned with The Summit Way.
• Assist lead technicians in inspections, pumping, troubleshooting, repairs, and installations.
• Learn and use Summit Way communication scripts (on-the-way, arrival, departure, follow-up).
• Provide customers with clear, simple explanations of system conditions and recommendations (not jargon).
• Deliver Good-Better-Best recommendations that connect directly to customer peace of mind and system longevity.
• Protect the brand and reputation by keeping job sites professional, safe, and clean.
• Complete all job notes, reports, estimates, and photos to Summit standards same day, every time.
• Ensure seamless invoicing and payment processes are followed at job completion.

As you climb, youll take on more responsibility for leading jobs, training others, and delivering advanced technical and diagnostic solutions.

What Were Looking For

• Mission-Driven Work that protects families, communities, and the environment excites you.
• All-In Ownership You take pride in your work and hold yourself accountable.
• Coachable Youre hungry to learn, grow, and be pushed toward excellence.
• Communicator You understand the power of tone, body language, and words with customers.
• Work Ethic You show up early, prepared, and ready to contribute.
• Team Player You climb together, not alone.

This Role is NOT For You If You:

• Just want a job, not a career climb.
• Avoid accountability or resist feedback.
• Struggle to follow systems, scripts, and processes.
• Lack respect for customers, teammates, or the brand.
• Are content with good enough.

First 90 Days (Tier 1 Apprentice)

• Learn and align with The Summit Way, our values, and service standards.
• Demonstrate professionalism, safety, and readiness on every job.
• Master tool identification and basic service tasks.
• Use communication scripts consistently with customers.
• Complete all documentation and job close-out processes.
• Show progress toward Tier 2 through measurable proof of learning and performance.

Reporting Structure

• Reports to: Lead Technician & Operations Manager (Integrator)
• Collaborates with: CSR/Dispatch, CEO (Visionary), Field Team

Compensation & Growth

• Entry-level pay at Tier 1 Apprentice.
• Performance-based pay increases at each tier, tied to KPIs and skill demonstration.
• Eligibility for performance bonuses, skill tag pay, and leadership opportunities as you climb.
• Clear, structured career path with no ceiling your growth is in your hands.

The Summit Difference

At Summit, technicians arent just workers theyre brand protectors, educators, and customer experience leaders.
Every action, word, and report shapes how customers see us. We hold the line on communication, professionalism, and consistency because our reputation depends on it.

Here, the climb will be tough but worth it.