Document Collection Specialist

We are a consumer-focused law firm looking for a detail-oriented and organized Document Collection Specialist to join our team. This full-time role is perfect for someone who enjoys helping clients navigate financial matters while ensuring a smooth and efficient process. If you thrive under pressure and are seeking a rewarding opportunity in the legal industry, we would like to connect with you.

This position is ideal for a mortgage loan processor or someone with experience collecting and reviewing financial documents in a professional setting.

This position is Full-Time and is hybrid remote/in-office after the initial onboarding period.

$15 - $17 hourly

• Communicate with clients to gather and organize required financial documents
• Guide clients through the document submission process with patience and professionalism
• Review submitted materials for accuracy and completeness
• Follow up with clients as needed to ensure timely submission of documents
• Maintain accurate records and update case management systems
• Promptly answer client questions and manage client expectations

• Strong Attention to Detail
• Experience handling financial or legal documents preferred
• Self-motivated

What we offer:

• A full-time position, Monday–Friday
• Remote / Hybrid after 45 days of in-office training. Working remotely is a privilege, not a right, and can be changed to in-office at any time
• Pay based on experience
• A supportive, collaborative team where your work truly makes an impact