Dental Front Desk Coordinator

Join Our Team at Medina Pediatric Dentistry as a Front Desk Coordinator!

About Us:

At Medina Pediatric Dentistry, we believe every child deserves a positive and empowering dental experience. Our practice specializes in caring for children—including those with special needs—in a calm, supportive, and kid-friendly environment. We’re passionate about creating smiles while making every patient and family feel safe and understood.

Position Summary:

As the Front Office Coordinator, you are the face and voice of our practice. From the first phone call to check-out, your role is essential in ensuring a smooth and stress-free experience for our patients and their families. Compassion, patience, and excellent organizational skills are key!

Key Responsibilities:

• Warmly welcome patients and families upon arrival

• Manage appointment scheduling, confirmations, and follow-ups

• Verify insurance and manage benefits

• Handle patient check-in/check-out and process payments

• Maintain accurate patient records and documentation

• Collaborate with the clinical team to ensure continuity of care

Qualifications:

• Prior dental front office or customer service experience preferred (pediatric experience a strong plus!)

• Dental Terminology

• Empathetic, calm, and patient-focused demeanor

• Organized with strong communication and multitasking skills

• Experience with dental software (Dentrix, Dental Intelligence, Weave,) preferred – training available

• High school diploma or equivalent required

• CPR License

Our Office is seeing patients Monday-Thursday from 8:00AM-2:00PM on Monday and 8:00AM-5:00PM with a 1 Hour lunch from 12:00PM-1:00PM on Tuesday-Thursday!

Pay is negotiable