Team Leader, Daily Supported Community Living

Description:

The Team Leader for Daily Supported Community Living provides leadership and oversight for the daily operations of assigned client homes, ensuring the delivery of high-quality, person-centered support. This role involves managing a team of Direct Support Professionals, (DSPs), coordinating client care, and fostering a positive and empowering environment for individuals with disabilities to achieve their goals and live fulfilling lives.

Principle Accountabilities:

• Leadership and Team Management:
  • Recruit, onboard, train, and develop Direct Support Professionals (DSPs).
  • Provide ongoing feedback, coaching, counseling, and performance management through observation and monthly meetings.
  • Facilitate team meetings to address operational components, review policies, and align with agency goals.
• Client Care Coordination:
  • Coordinate assigned client homes, ensuring effective communication with care teams.
  • Assist clients in developing and achieving personal goals, monitoring progress, and adjusting plans as needed.
  • Plan and coordinate client activities to meet individual needs and preferences.
  • Conduct and coordinate client annual staffing meetings.
  • Facilitate open communication with guardians.
• Compliance and Documentation:
  • Ensure client files comply with funder and agency standards.
  • Maintain accurate and timely progress notes and documentation.
  • Administer medication according to Medication Manager Certification and agency policy.
• Program Support:
  • Assist in recruiting and assessing potential clients.
  • Maintain a working knowledge of supported community living needs.
  • Work effectively with the SCL leadership team to staff homes, including providing direct support as needed.
  • Attend and actively participate in Operations Team meetings.
  • Perform other duties as assigned.

Easterseals Values Accountabilities:

• Integrity: Meet deadlines, be transparent, and own mistakes.
• People-Focused: Utilize person-centered planning, teach, and model person-centered interactions.
• Independence: Foster an environment for team members to excel and develop programs that promote client purpose and wellness.
• Respect: Listen to clients, guardians, and team members, and respond promptly.
• Shared Purpose: Collaborate to meet client needs respectfully and professionally.
• Excellence: Lead the team to achieve goals, ensure high-quality programs, and anticipate customer needs.
• Philanthropy: Share success stories and support development efforts.
• Stewardship: Ensure team resources and respect client home environments.

Requirements:

Knowledge, Skills, and Experience Requirements:

• Bachelor’s degree or four years of experience in human services, or equivalent experience preferred.
• One year of experience providing direct care, preferably to individuals with disabilities in an independent living setting.
• Strong leadership and support skills.
• Excellent verbal and written communication skills.
• Ability to interact positively and professionally with clients, team members, guardians, and stakeholders.
• Ability to make independent decisions and handle emergencies.
• Access to a telephone.
• Driving record that meets agency standards for insurability.
• Access to reliable transportation.
• Valid License Class D (noncommercial – chauffeur) license.
• Ability to obtain Medication Manager Certification within 90 days of employment.
• Proficiency in Microsoft Office.
• Ability to learn and utilize agency databases.
• Ability to bend, stoop, twist, and lift.
• Ability to lift a minimum of 80 pounds.
• Ability to work evenings and weekends as required.