Scheduling Coordinator

Join Our Team as a Scheduling Coordinator!

Location: Council Bluffs, IA (Onsite)
Position Type: Full-time
Wage: $18-$20/HR
Perks: Paid time off + a dynamic and supportive team environment

Are you a natural problem-solver with a passion for helping others? Do you thrive in fast-paced, people-focused environments? If so, HomeCare Advocacy Network of Southwest Iowa (HCAN of SWI) is looking for you!

We're seeking an enthusiastic Scheduling Coordinator to join our team in Council Bluffs. This is more than just a job-it's an opportunity to make a real difference in people's lives every day.

As a Scheduling Coordinator, you'll be the go-to between our clients and Care Advocates. Your mission? Ensure that clients receive reliable, compassionate care-on time, every time.

You'll:

Coordinate and optimize daily schedules for caregivers and clients

Build trusting relationships with clients and team members

Solve challenges with a positive, can-do attitude

Maintain accurate records while juggling multiple priorities

Be a go-to resource for excellent service and support

This role is perfect for someone who's organized, proactive, and enjoys working with people in a meaningful way.

Follow an on-call rotation every other weekend and one week day.

Mission-Driven Work: Be part of a company that's changing lives through quality home care.

Team Culture: Work with an energetic, friendly team that values support, fun, and collaboration.

Growth Opportunity: Build your skills and grow in a role that rewards initiative and care.

Excellent written and verbal communication skills

Strong organizational and multitasking abilities

A calm and friendly phone manner

High discretion and integrity when handling confidential information

Proficiency in Microsoft Word and Excel

Experience with WellSky Personal Care (a plus, not required)

A professional demeanor and customer-first mindset

The ability to work independently in a fast-paced office environment

If you're ready to bring your talents to a purpose-driven team and help us deliver exceptional care to our community, we want to hear from you!

Apply now and start making a real impact at HCAN of SWI.