Ophthalmic Assistant

About Us:
When it comes to complex vitreoretinal cases, Southeastern Retina Associates (SERA) is the most experienced retina team in East Tennessee. We are a state-of-the-art practice of 21 board-certified ophthalmologists specializing in the treatment and surgery for diseases of the retina, macula and vitreous of the eye. Since 1980 our physicians have demonstrated excellence in the treatment of vision-threatening diseases, including Age-related Macular Degeneration, Retinal tears/detachment, and Diabetic Retinopathy.

Overview
We are seeking a dedicated and detail-oriented Ophthalmic Assistant to join our team. This role is essential in providing exceptional patient care and support within our ophthalmology practice. Travel around the Tri-Cities area is required. This is an entry level position with potential for growth for competent, hard-working individuals.
Travel Schedule:
Roughly 3-4 days: Kingsport and Johnson City
Roughly 1-2 Days (Out of town clinics): Abingdon, VA and Bristol, VA – *Mileage reimbursement and drive time provided*

Responsibilities

• Assist ophthalmologists during examinations and procedures by preparing necessary instruments and equipment.
• Perform preliminary tests such as measuring visual acuity, taking vital signs, and conducting basic eye exams.
• Maintain accurate patient records in compliance with HIPAA regulations and ensure confidentiality of patient information.
• Educate patients on eye health, treatment options, and post-operative care instructions.
• Travel to assist at satellite clinics
• Ensure the cleanliness and organization of the examination rooms and waiting areas.

Qualifications

• Knowledge of anatomy related to the eye and vision is preferred.
• Familiarity with medical terminology and experience in a healthcare setting preferred.
• Understanding of HIPAA regulations to maintain patient confidentiality.
• Reliable transportation and ability to commute/travel to all locations.
• Proficiency in using electronic health record systems is preferred.
• Strong interpersonal skills with a focus on patient care and customer service.
• Ability to work effectively in a fast-paced environment while managing multiple tasks efficiently.

This is not just a job—it’s a career opportunity. We are looking for individuals who want to grow, learn, and stay. We invest in our people with structured training, support, and advancement paths. This is an ideal opportunity for someone who wants to build a future in healthcare, not just collect a paycheck.

If you’ve moved frequently between jobs or are unsure about committing to a long-term position, this may not be the right fit. But if you’re eager to join a team where you can plant roots, develop skills, and make a difference, we’d love to meet you.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid time off
• Uniform allowance
• Vision insurance