Pool Technician - Full-time

Brightwild is a hospitality company built on delivering unforgettable guest experiences through thoughtful design, innovative technology, and world-class service. With a portfolio of distinctive properties, we’re looking for a full-time Pool Technician to keep our pools and spas safe, clean, and guest-ready.

This role is ideal for a motivated self-starter who takes pride in detail, embraces technology, and communicates well across teams. As a Pool Technician, you’ll play a key role in upholding Brightwild’s reputation for exceptional service while ensuring our guests enjoy a flawless poolside experience.

Responsibilities

Preventative Maintenance

• Test and balance water chemistry daily (chlorine, pH, alkalinity, etc.)
• Maintain pumps, filters, heaters, and circulation systems
• Brush walls, vacuum, skim debris, and clean decks
• Inspect and clean skimmers, baskets, and drains
• Perform scheduled backwashing and filter service

Reactive Maintenance

• Troubleshoot and repair equipment (pumps, filters, heaters, timers)
• Address leaks, clogs, and circulation issues
• Replace worn parts (seals, o-rings, valves, etc.)
• Shock/treat pools and spas as needed to restore water quality
• Respond promptly to guest or team-reported issues

Technology & Communication

• Use company apps to log chemical readings, manage tasks, and track work
• Coordinate with Guest Experience Managers, Housekeeping, and Maintenance on pool readiness
• Maintain accurate digital service records
• Partner with outside vendors for complex repairs when required

Other Responsibilities

• Ensure compliance with health and safety codes
• Uphold Brightwild’s standards for guest safety, cleanliness, and presentation
• Support the wider Maintenance team as needed

Requirements

• Experience as a Pool Technician or in a similar maintenance role
• Strong knowledge of pool/spa chemistry and equipment operation
• CPO (Certified Pool Operator) license or willingness to obtain
• Reliable transportation between property sites
• Smartphone or device for company apps
• Ability to lift 20+ lbs and perform physical tasks regularly
• Troubleshooting and problem-solving skills
• Basic tech skills and comfort with digital tools
• Friendly, customer-service mindset when interacting with guests
• Schedule flexibility, including occasional after-hours availability

Benefits

• Full benefits package including health, dental, vision, and short- & long-term disability insurance
• Generous paid time off policy
• 401(k)