QA Technician

The Opportunity: As a highly valued member of the Dallas, TX Team, this position supports, promotes, and maintains the Quality System. It contributes to the ongoing improvement of the system and the overall product quality. Career Path: This role will potentially grow into a Senior QA Tech or a QA Lead position. How you will impact WestRock: * Audits quality systems, processes, and products. * Conducts final inspections and batch/ticket reviews as required. * Determines and communicates acceptability of product and action for handling nonconforming product. * Interacts with managers, supervisors, and customers in writing, over the phone, and in person. * Defines levels of acceptance for quality defects using samples, drawings, and/or definitions. * Facilitates root-cause analysis of internal nonconformance and customer service issues, follows-up, and records corrective actions. * Provides training in Quality Systems as required. * Leads internal audits, including planning, scheduling, conducting, and reporting of internal audit results as needed. * Attends customer and safety meetings and participates in customer audits and safety activities. * Presents data to all levels of the organization. * Assists in project management responsibilities. * Orders supplies for quality area. * Performs other job duties as assigned. What you need to succeed: * Must have 6 months to 1 year of experience in quality management systems. * Basic computer skills, including knowledge of email and word processing. * Must be able to maintain good attendance. * Willing to work overtime as needed; significant overtime may be required during busy periods. * Must be able to perform all essential functions of this job with or without reasonable accommodation. Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.