Branch Manager

Location: [City, State]
Schedule: Full-Time (May include occasional evenings/weekends based on business needs)
Salary: [Insert Salary Range or "Based on Experience"]

About Us:

At [Your Company Name], we are dedicated to connecting top talent with great companies. As a full-service staffing agency, we pride ourselves on building strong client relationships and helping candidates find meaningful work. We are seeking a results-driven Branch Manager to lead our team and drive business growth.

Job Summary:

The Branch Manager is responsible for overseeing the daily operations of the branch, leading and developing the internal team, maintaining and expanding client relationships, and ensuring high-quality service delivery. This is a hands-on leadership role requiring experience in staffing/recruiting, sales, and operational management.

Key Responsibilities:

• Manage day-to-day branch operations including staffing, recruiting, onboarding, and payroll coordination.

• Lead, train, and motivate a team of recruiters, coordinators, and administrative staff.

• Develop and maintain strong client relationships; conduct client visits, resolve issues, and ensure satisfaction.

• Achieve branch performance goals related to sales, placements, client retention, and profitability.

• Ensure compliance with federal, state, and company employment policies and regulations.

• Identify new business opportunities and collaborate with the sales team to grow accounts.

• Monitor and manage KPIs such as fill rates, time-to-fill, and retention metrics.

• Oversee onboarding, orientation, and safety procedures for field employees.

• Prepare weekly and monthly reports for senior leadership.

• Represent the agency professionally at networking and community events.

Qualifications:

• 3–5+ years of staffing/recruiting industry experience required.

• 2+ years of management or supervisory experience preferred.

• Proven ability to drive business results and lead a successful team.

• Strong customer service orientation and client relationship management skills.

• Excellent communication, organizational, and problem-solving skills.

• Ability to thrive in a fast-paced, high-volume environment.

• Bilingual (Spanish/English)

• Proficient in MS Office and applicant tracking systems (ATS).

• Reliable transportation and willingness to travel locally to client sites.