Experienced Collector 2433 072925

divdivdivdivdivdivdivdivlink href="https://static.workforcenow.adp.com/mas/mdf-components/24.37.25/styles/froala_editor.pkgd.min.css" rel="stylesheet" type="text/css"divdiv class="fr-view"divlink href="https://static.workforcenow.adp.com/mas/mdf-components/24.23.14/styles/froala_style.min.css" rel="stylesheet" type="text/css"div class="fr-view"divdivlink href="https://static.workforcenow.adp.com/mas/mdf-components/24.13.17/styles/froala_editor.pkgd.min.css" rel="stylesheet" type="text/css" strong id="isPasted"**Please note - this posting is only for candidates that reside in Texas, Florida, Georgia, Tennessee, Alabama, Missouri, North Carolina, South Carolina, North Dakota, Virginia, Upstate NY, Finger Lakes/Southern Tier, NY, Rochester, NY area. nbsp;br**This is a remote work opportunity. nbsp;divdiv class="fr-view"divdiv class="fr-view"divdiv class="fr-view"divdiv class="fr-view"divdivpbr/pplink href="https://static.workforcenow.adp.com/mas/mdf-components/23.6.28/styles/froala_style.min.css" rel="stylesheet" type="text/css"/pdivdivdivlink href="https://static.workforcenow.adp.com/mas/mdf-components/23.6.28/styles/froala_editor.pkgd.min.css" rel="stylesheet" type="text/css"divp style="line-height: 1;"For 40 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts. nbsp;We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedomreg;. We take great pride in being a team of the right people, doing the right thing, at the right time, the right way. nbsp;/pp style="line-height: 1;"br/pp style="line-height: 1;"span style="font-family: 'arial black',sans-serif;"nbsp;/spanstrongspan style="font-family: 'arial black',sans-serif;"Why join us? /span/strong nbsp;/pp style="line-height: 1;"middot;span style="font-size: 16px;"nbsp;/spanstrongspan style="font-size: 16px; font-family: arial, sans-serif;"Performance-based monthly bonus opportunity/spanspan style="font-family: arial,sans-serif;" /span/strong/pp style="line-height: 1;"span style="font-family: arial,sans-serif;"middot; Award-winning benefits packages/span/pp style="line-height: 1;"span style="font-family: arial,sans-serif;"middot; Flexible schedules nbsp;nbsp;/span/pp style="line-height: 1;"span style="font-family: arial,sans-serif;"middot; Growth opportunities/span/pp style="line-height: 1;"span style="font-family: arial,sans-serif;"middot; Repeatedly named one of the Best Places to Work in Collections/span/pp style="line-height: 1;"span style="font-family: arial,sans-serif;"middot; Two-time recipient of the Better Business Bureaursquo;s Torch Award for Ethics/span/pp style="line-height: 1;"span style="font-family: arial,sans-serif;"nbsp;/span/pp style="line-height: 1;"strongnbsp;O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02nbsp;/strong/ppPosition Summary: nbsp;/ppOur Representatives use a consultative approach to manage and collect on delinquent accounts. Our consultative approach helps consumers identify the most suitable way to resolve a balance in the best interest of all parties. Since client satisfaction is a top priority, it is imperative that ConServe locates professional individuals who are customer-focused, detail-oriented and able to work in a fast-paced environment. If you#39;re a motivated, positive, team player and problem solver, then you would be a good fit for the ConServe team. nbsp; nbsp;/ppnbsp;stronguEssential Duties amp; Responsibilities:/u/strong/pul type="square"liObtain information from Consumers in order to determine current financial situation and determine solutions/liliProvide solutions to Consumers to enable them to resolve their obligation administratively or voluntarily/liliGather proper documentation from Consumers and maintain appropriate follow-up/liliMeet daily, weekly and monthly goals as set by management at ConServe/liliDaily Productivity ndash; all Representatives will make between 125-200 phone calls per day and work in a call center environment or remote work nbsp;environment./liliMonthly Recoveries ndash; must achieve ConServersquo;s monthly targeted performance objectives for collections./liliRecord Maintenance ndash; proper management amp; updating of system to maximize contacts/liliSkip-Tracing ndash; to assist in locating amp; contacting consumers or businesses/liliAdherence to ConServersquo;s Professional Practices Management System (PPMS), Code of Conduct, nbsp;and Compliance Program/li/ulpstrongnbsp;/strong/ppstrongEducation Requirement:nbsp;/strong/pul type="square"liHigh School Diploma or GEDnbsp;/liliAssociates or Bachelorrsquo;s Degree preferred/li/ulpnbsp;/ppstrongSkills/ Requirements:/strong/pul type="square"liOne (1) year or more of 3rd party collection experience preferred./liliThe ability to work 8 hour shifts consisting of three (3) days starting between 8:00 am EST and 9:30am EST and ending between 5:00 pm CST and 6:30 pm EST (start and end time are flexible but the shift must be 8 hours) and two (2) evenings Noon EST - 9:00 pm EST. nbsp;The virtual classroom training is 5 day shifts and the virtual hands-on training time is currently limited to 4 day shifts and one evening./liliFluent in conversational English and abiity to proficiently read and write English/liliStrong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolutionnbsp;/liliIntermediate Computer skills to document calls and navigate software packages, databases and the internet.nbsp;/liliStrong organizational and time management skills/liliAttention to detail/liliAbility to act independently to resolve problems/liliMotivation to learn/liliAbility to work in a positive, collaborative manner with coworkers/liliAbility and history of maintaining confidentiality and high level of trustworthiness.nbsp;/liliAbility and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment.nbsp;/liliAbility to obtain and maintain Government Security Clearance (Please be advised that upon hire, you may go through a State and/or Federal Clearance process. Our team will be available to assist you as you move through this process)./liliAbility to obtain and maintain State Collections Licensurenbsp;/liliLegally eligible to work in the United States/liliNo conflicts of interest with ConServe or our Clients.nbsp;/li/ulpnbsp;/ppstrongPhysical Demands:/strong/ppThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law./pul type="square"liOccasionally lift and/or move up to 25 pounds.nbsp;/liliAbility to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift)/liliAbility to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift)/liliAbility to type on a computer for your entire work shift (8, 9, or 10 hour shift)/li/ulpnbsp;Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position./ppnbsp;strongMISSION STATEMENT:/strong/ppConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole./ppnbsp;Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. nbsp;Duties may vary from time to time and this description is subject to review. nbsp; Modifications will be made as needed to support changes in the business climate and requirements. nbsp;/ppnbsp;Continental Service Group, LLC., d/b/a ConServe endeavors to make www.conserve-arm.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, option 7 or by emailing: ua href="mailto:jgehrlein@conserve-arm.com" target="_self"jobs@conserve-arm.com/a/u.nbsp;/ppnbsp;strongQualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status.nbsp;/strong/ppstrongConServe is a Drug Free Workplace/strongnbsp;/p/div/div/div/div/div/div/div/div/div/div/div/div/div/div/strong/div/div/div/div/div/div/div/div/div/div/div/div/div/div