KeyHolder - Full-time

pstrongO/strongstrongverview/strong/p pKey Holders assist Management team in leading the store’s selling effort and operational execution, ensure exceptional customer experiences and drive profitable top-line sales. Key Holders emud/u/ememurive personal sales/u /emby demonstrating and coaching La Senza selling behaviours to create a high performance selling culture with the team and achieve store sales goals. They live our values and represent the brand in their behaviours./p pnbsp;/p pstrongRole and Responsibilities/strong/p ol liIn addition to sales associate responsibilities, drive profitable sales growth through segment ownership/li liSupport Management team in creating an environment that is focused on consistently delivering exceptional, positive customer experiences and demonstrate company selling behaviours/li liSupport the Management team in retention by creating and promoting a safe, positive work environment, effectively assisting in resolving associate relations issues using the La Senza coaching model and assisting to execute all company initiatives/li liFocused on building new and lasting customer connections, delivering highly satisfying customer experiences through providing expert product knowledge and cultivating relationships with custome Consistently lead the La Senza selling model with confidence, passion and expertise for the brand./li liPromote and display teamwork across all zones to ensure the customer’s journey is seamless/li liManage and resolve customer relations issues/li liAssist Management team in creating /communicating action plans that optimize results, execute operational activities and control payroll budget and expenses/li liResponsible for opening/closing procedures such as processing end of day paperwork, cash management and daily sales reconciliation/li liFollow standard operating procedures, including damages, transfers and other compliance-related items, including supporting the physical inventory process and other store strategies to reduce shrink/li liEnsure compelling visual merchandising and presentation standards are executed and maintained, including identifying and executing sell down strategies/li liEnsure replenishment processes are efficient and the sales floor is full and abundant with all styles, colors, and sizes represented in conjunction with executing the brand guide/li liLead with professionalism and behaviors guided by the company values/li /ol pstrongnbsp;/strong/p pstrongQualifications/strong/p ul liAbility to foster an environment of exceptional customer service and optimize the Company selling model/li liAbility to effectively delegate, follow up and communicate with all levels of the organization/li liAbility to coach, develop and partner with Management team on performance management/li liBusiness acumen with strong strategic and analytical skills/li liPrevious management or supervisory experience/li liSchedule flexibility to include evenings, weekends and holidays/li liAbility to manage complex and competing priorities through time management and organizational skills/li liProfessional demeanor that reinforces brand and company standards/li /ul pstrongWage Range:/strong $17.50-$19.50 per hour/p