Patient Representative

div div div div style="font-style:normal;font-weight:400;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;" div pSun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking a Full Time Patient Representative/Front Desk Receptionist to join our team in our Inwood Bronx, NY site./p pA Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner, communicating with a diverse population using well-developed interpersonal skills. This staff member will be responsible for all aspects of the registration and appointment process for patients. The staff member plays an integral role in the medical care team as the access point for patients to receive care. She/he will perform job duties in compliance with systems and job specific standards./p pEssential Duties and Responsibilities for a Patient Representative/Front Desk Receptionist:/p ul liAssist with daily reception activities and ensure that all processes needed for patient services are initiated./li liCommunicates effectively with team members and patients all aspects of service./li liResponsible for telephone and mail contact with patients./li liResponsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services./li liDistributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials./li liVerifies all insurance and sets fees based on the sliding scale fee./li /ul pMinimum Education Requirement: High School diploma/GED/p pMinimum Work Related Experience: 2-4 years/p pRequired Specialized Skills amp; Knowledge: Bilingual in both English and Spanish (orally and written)/p /div /div div style="font-style:normal;font-weight:400;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;" pJob Type: Full Timebr/nbsp;/p /div div style="font-style:normal;font-weight:400;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;" pPay: $17.25 - $20.00 per hour/p /div /div /div /divh3Responsibilities/h3divpRelation to Missionbr/The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable.br/br/Equal Employment Opportunitybr/Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.br/br/Americans with Disabilities Actbr/Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.br/br/Job Responsibilitiesbr/The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Sun River Health may change the specific job duties with or without prior notice based on the needs of the organization./p pnbsp;nbsp;nbsp;nbsp;br/Patient Representative - Job Competency 01br/Optionalbr/Descriptionnbsp;nbsp;nbsp;nbsp;Assists with daily reception activities and ensuring that all processes needed for patient services are initiated.br/Target Proficiency Levelbr/Current Proficiency Levelbr/br/Patient Representative - Job Competency 06br/Optionalbr/Descriptionnbsp;nbsp;nbsp;nbsp;Verifies all insurance and sets fees based on the sliding scale fee.br/Target Proficiency Levelbr/Current Proficiency Levelbr/br/Patient Representative - Job Competency 04br/Optionalbr/Descriptionnbsp;nbsp;nbsp;nbsp;Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services for all service levels.br/Target Proficiency Levelbr/Current Proficiency Levelbr/br/Patient Representative - Job Competency 02br/Optionalbr/Descriptionnbsp;nbsp;nbsp;nbsp;Communicates effectively with team members and patients all aspects of service.br/Target Proficiency Levelbr/Current Proficiency Levelbr/br/Patient Representative - Job Competency 03br/Optionalbr/Descriptionnbsp;nbsp;nbsp;nbsp;Responsible for professional and responsive communication with patients including (telephone, in person, health center based, and mail contact with patients.br/Target Proficiency Levelbr/Current Proficiency Levelbr/br/Patient Representative - Job Competency 05br/Optionalbr/Descriptionnbsp;nbsp;nbsp;nbsp;Distributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials.br/Target Proficiency Levelbr/Current Proficiency Level/p/div