Shift Lead - Full-time

Ready to Lead with a Side of Sweetness? We’re Hiring a Shift Lead!

Are you a natural leader who loves making people smile—and maybe sneaking a cookie or two? Great American Cookies is on the lookout for a rockstar Shift Lead who’s passionate about creating memorable guest experiences, building strong teams, and growing as a leader (while surrounded by the smell of fresh-baked cookies!).

What You'll Be Doing (Besides Being Awesome):

• Help recruit, train, and inspire a team that brings the energy every day
• Run the show—open, close, and everything in between
• Coach and motivate the crew to crush sales and service goals
• Deliver sweet smiles to every guest, every time
• Handle the register, cash deposits, and keep things running like a pro
• Bake, decorate, and prep our iconic cookies and cakes
• Take care of light paperwork and store admin
• Keep the store sparkling clean, safe, and fun for everyone
• Be flexible—step in where needed to keep the magic going

What We’re Looking For:

• 1–2 years of experience in retail, food service, or customer service
• Great communicator with natural leadership vibes
• Organized multitasker who thrives in a fast-paced setting
• Team player with an eye for detail
• Must be 18 or older

Why You’ll Love Working With Us:

• Fun, upbeat, team-first environment
• Real opportunities to grow your career
• Employee discounts on your favorite sweet treats
• A place where your ideas and leadership make a real impact

If you’re ready to grow, lead, and sprinkle a little joy into every day, apply now and

start your journey with Great American Cookies!