Harley-Davidson Motorcycle Parts & Labor Specialists

930 South Kirkwood Road, St. Louis, MO 63122

Excellent Income & Benefits!

is a great place to have a rewarding career! Our busy parts and service department is seeking a Parts and Service/Labor Specialist, with excellent customer service skills, to help retail customers purchase parts and accessories, receive parts and stock into inventory, guide customers through the motorcycle maintenance and repair process, provide service options and costs, and much more. 

Our dealership's exciting, fun, and dynamic culture embraces a lifestyle of freedom, passion, good times, and great rides! We appreciate our employees and invest in their success! Apply now and drive your career forward with this great opportunity.

Responsibilities - Parts and Service/Labor Specialist:

• Help retail customers purchase parts and accessories, receive parts and stock into inventory, guide customers through the motorcycle maintenance and repair process, provide service options and costs, and much more.
• Keep inventory neatly stacked and orderly, keep parts/accessory showroom clean
• Provide excellence customer service 
• Answer questions about parts and accessory merchandise and motorcycle service maintenance and repair options and costs  
• Handle telephone transactions quickly and courteously.
• Offer 'specials' and additional products 
• Diagnose motorcycle problems and estimate maintenence/repair costs 
• Assign jobs to technicians based on skill level 
• Occasionally assist technicians with service work.
• Perform cashier functions as needed.
• Become efficient with the computer system for service and parts management
• Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.
• Treat all employees and customers fairly, courteously, and with dignity.
• Be honest and fair in all business dealings.

Qualifications - Parts and Service/Labor Specialist:

• Harley-Davidson motorcycle parts and service knowledge and experience is preferred
• Knowledge of motorcycle front end, suspension, and engine components 
• Excellent customer service and communication skills
• Able to look up parts and quote prices using proper catalogue for particular motorcycle.
• Experience with point-of-sale and computerized inventory systems or able to quickly learn
• Occasionally requires the ability to balance and push a 600 - 900 lb. motorcycle.

Full-Time Benefits:

• Excellent income
• Excellent training 
• Health, dental, vision, and disability insurance 
• 401(k) with employer match
• Paid time off, we are closed on Sundays and Mondays
• Employee discounts 
• Career advancement with our growing organization!