Dutch Speaking Customer Service for Construction industry - Full-time

is looking for a Dutch Speaking Customer Service Agent to join our team in the Construction Industry. In this important role, you will provide excellent support to our Dutch-speaking clients, addressing inquiries related to construction projects, services, and products. Your responsibilities will involve assisting customers with their questions, managing project timelines, and ensuring a high level of satisfaction. If you have experience in customer service, a keen interest in the construction sector, and strong communication skills, we would love to have you as part of our team!

Responsibilities

• Deliver exceptional customer service in Dutch for clients in the construction industry.
• Assist customers with inquiries related to construction services, project details, and product availability.
• Provide accurate information on project timelines, costs, and specifications.
• Resolve customer complaints and issues promptly and effectively.
• Document interactions and customer feedback accurately in the system.
• Collaborate with project managers and other departments to fulfill customer needs.
• Stay informed about industry trends and company offerings to provide informed guidance to clients.

Requirements

• Fluency in Dutch and English, both written and spoken.
• Experience in customer service, preferably within the construction or related sector.
• Strong communication and interpersonal skills focused on customer care.
• Detail-oriented and capable of managing multiple inquiries effectively.
• Familiarity with construction terminology and practices is a plus.
• Proficiency with customer service software or CRM systems is advantageous.
• Willingness to work flexible hours as required to meet customer needs.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...