Customer Service Representative

Ready to Launch Your Career in Benefits Support?

Are you a natural problem-solver with a heart for helping others? Join our team as a Benefits Support Representative and become the voice that guides employees through their insurance and benefits questions. Whether you're new to the call center world or looking to grow your skills, we’ll train you to succeed in a fast-paced, supportive environment.

What You’ll Do

• Answer 30–40 inbound calls daily, assisting employees with benefits and insurance inquiries
• Analyze and organize data to provide clear, accurate information on group insurance plans
• Spot opportunities to improve processes and enhance employee experience
• Record and manage employee benefit enrollments with precision
• Break down complex insurance topics so employees and their families feel confident and informed
• Use your growing expertise to go beyond basic clerk duties and become a trusted resource

What You Bring

Must-Have Skills:

• At least 1 year of customer service experience (retail, hospitality, or in-person is great)
• Patience, empathy, and a genuine desire to help others
• Basic computer skills—comfortable navigating Microsoft Office, multiple browser tabs, and Webex
• A consistent work history—job stability matters to us

Bonus Points For:

• Experience with benefits or insurance
• Previous call center experience (not required, but helpful)

Why You’ll Love It Here

• Paid training to build your call center and benefits expertise
• A team that values compassion, accuracy, and growth
• Real opportunities to advance your career in HR, benefits, or customer support
• A role that makes a difference in people’s lives every single day

If you're ready to turn your customer service skills into a meaningful career, apply now and let’s build something great together.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Salt Lake City,UT.

Application Deadline

This position is anticipated to close on Sep 5, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.