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Verified Pay $19 per hour
Hours Full-time
Location Norfolk, VA
Norfolk, Virginia

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About this job

h2 style="text-align:center;"span style="font-size:14pt;font-family:helvetica, arial, sans-serif;"Ruby Receptionists: Be the Friendly Voice that Makes a Difference!/span/h2 pspan style="font-size:12pt;font-family:helvetica, arial, sans-serif;"Do you thrive in a fast-paced environment where exceptional customer service is the name of the game? Are you passionate about making a positive first impression and exceeding expectations?/span/p pspan style="font-size:12pt;font-family:helvetica, arial, sans-serif;"If you answered yes, then we want you on our team! Ruby Receptionists is searching for talented and enthusiastic individuals to join our growing family of virtual receptionists./span/p p style="line-height:normal;background:#FFFFFF;"span style="font-size:12pt;font-family:Helvetica, sans-serif;color:#2d2d2d;"You'll provide callers with an impressive first impression while representing our client's business! You'll be the face of that company, the first impression, the one they'll remember speaking with. You'll also run-down other tasks such as setting appointment confirmations and making follow-up calls./span/p p style="line-height:normal;background:#FFFFFF;"span style="font-size:12pt;font-family:Helvetica, sans-serif;color:#2d2d2d;"You'll need to have a naturally pleasant and charismatic personality with the desire to please in a fast-paced environment. Our office is open 24 hours a day, 365 days a year. This role also requires a weekend shift and availability to work on holidays. Flexibility is a plus./span/p p style="line-height:normal;"span style="font-size:12pt;font-family:Helvetica, sans-serif;"Customer service experience is a plus but not required./span/p p style="line-height:normal;"strongspan style="font-size:12pt;font-family:Helvetica, sans-serif;"We are looking to fill positions at our Chesapeake, VA and Virginia Beach, VA locations! span style="font-size:12pt;font-family:helvetica, arial, sans-serif;color:#000000;"*All interviews for either location will take place at our Chesapeake, VA office./span/span/strong/p p style="line-height:normal;"span style="font-size:12pt;font-family:Helvetica, sans-serif;"Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls./span/p p style="line-height:normal;"span style="font-size:12pt;font-family:Helvetica, sans-serif;"To be successful in this role, you must have:/span/p ul li style="color:#23394c;line-height:normal;background:#FFFFFF;"span style="font-size:12pt;font-family:Helvetica, sans-serif;color:#2d2d2d;"Professional attitude and appearance / Team Player/span/li li style="color:#23394c;line-height:normal;background:#FFFFFF;"span style="font-size:12pt;font-family:Helvetica, sans-serif;color:#2d2d2d;"Administrative Assistant experience is a plus/span/li li style="color:#23394c;line-height:normal;background:#FFFFFF;"span style="font-size:12pt;font-family:Helvetica, sans-serif;color:#2d2d2d;"Good written and verbal communication skills/span/li li style="color:#23394c;line-height:normal;background:#FFFFFF;"span style="font-size:12pt;font-family:Helvetica, sans-serif;color:#2d2d2d;"Minimum typing speed of 40 WPM/span/li li style="color:#23394c;line-height:normal;background:#FFFFFF;"span style="font-size:12pt;font-family:Helvetica, sans-serif;color:#2d2d2d;"Punctual and dependable work ethic/span/li /ul p style="line-height:normal;background:#FFFFFF;"strongspan style="font-size:12pt;font-family:Helvetica, sans-serif;color:#2d2d2d;"Pay and Benefits/span/strong/p ul li style="line-height:normal;background:#FFFFFF;"span style="font-size:12pt;font-family:Helvetica, sans-serif;color:#2d2d2d;"Employee Stock Ownership Plan • Full Medical, Dental, and Vision • 2 Weeks Paid Vacation in Year 1 • 401k with Matching Contributions • Life Insurance Policy • Legal Assistance/span/li /ul pstrongspan style="font-size:12pt;font-family:Helvetica, sans-serif;color:#2d2d2d;"Shift:/span/strong/p ul lispan style="font-size:12pt;font-family:Helvetica, sans-serif;color:#2d2d2d;"Full-Time - 40 hours, 8 hour shifts/span/li lispan style="font-size:12pt;font-family:Helvetica, sans-serif;color:#2d2d2d;"Various shifts available!/span/li lispan style="color:#000000;font-size:12pt;font-family:helvetica, arial, sans-serif;"Must be available to work a weekend day (Sat or Sun each week)/span/li /ul p style="line-height:normal;"strongspan style="font-size:12pt;font-family:Verdana, sans-serif;color:#000000;"Compensation:/span/strongspan style="font-size:12pt;font-family:Verdana, sans-serif;color:#000000;" $21 / Hour with perfect attendance./span/p p style="line-height:normal;background:#FFFFFF;"span style="font-size:12pt;font-family:Verdana, sans-serif;color:#000000;"Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $19 / Hour./span/p p style="line-height:normal;background:#FFFFFF;"emspan style="font-size:12pt;font-family:Helvetica, sans-serif;color:#2d2d2d;"Ruby Receptionists is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law./span/em/p pbr /br //p

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Posting ID: 1158629499 Posted: 2025-09-18 Job Title: Call Center Agent